Patient Care Coordinator
TradeJobsWorkForce92501 Riverside, CA, USFull-time
Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities... Show more
Healthcare CoordinatorPacific Dental Services • Riverside, California, US
Healthcare Coordinator
Pacific Dental Services • Riverside, California, US
30+ days ago
Job type
- Full-time
Job description
Responsibilities
-
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
-
Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
-
Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
-
Executes the HC Handoff in partnership with each clinician on every exam patient
-
Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
-
Professionally overcome common patient objections to starting treatment
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Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
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Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
-
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
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Thorough understanding of business imperatives and how the role directly impacts metrics and results
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Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
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Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
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Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
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Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
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Other duties and responsibilities as assigned
Qualifications
-
High School Diploma or general education degree (GED)
-
Travel might be required between offices
Preferred
-
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
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Knowledge of office practices, technology applications and patient insurances.
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Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
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Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
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Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
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Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
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Influencer (active listener/observer of behavior; creates a win/win need for change)
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Self-motivated, reliable individual capable of working independently as well as part of a team.
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Ability to multi-task effectively without compromising the quality of the work.
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Excellent interpersonal, oral and written communication skills.
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Ability to handle and maintain extreme confidentially Patient records.
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Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition Reimbursement
- 401K
- Paid time to volunteer in your local community
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Healthcare Coordinator • Riverside, California, US
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