Customer Service Representative

Client : Banking / Finance Job Title : Customer Service Representative Location : Chandler, AZ 85224 - Onsite Duration : 12 months + (Extension / Conversion will be based on the performance) Pay Range : ($20-$21) hourly Shifts & Schedule : Schedules will be provided when the new hires go live. Monday-Friday, will work an 8-hour shift between these hours. Possible shift options are as follows, not guaranteed : Training Hours – Monday through Friday, 9 AM -5 : 30 PM EST – Will follow the schedule selected at offer time, once training is completed Shifts : Schedules will be provided when the new hires go live. Open from 8 : 30a-6 : 30p EST Monday-Friday. Will work an 8-hour shift between these hours. Possible shift options are as follows, not guaranteed. Requirement : 2 or more years of customer service experience. Must possess the skills to navigate between multiple screens / systems and keep the client / internal partner fully engaged, while quickly and accurately typing relevant notes and information Computer Literacy and proficiency in using MS Outlook, Word, and PowerPoint. Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).