Vice President, Digital Practice

Vice President, Digital Practice

V-Soft Consulting is currently seeking Vice President, Digital Practice (Remote).

Education and Experience : Bachelor's degree required; advanced degree or MBA preferred. 15+ years of leadership experience in digital transformation, technology consulting, or enterprise platforms (ServiceNow preferred). Demonstrated record of P&L ownership, scaling profitable practices, and leading large technical organizations. Proven success driving partner growth and maintaining strategic alliances at the executive level. Strong leadership presence, communication skills, and customer-centric orientation.

Knowledge, Skills and Abilities : Key Expectations include achieving and maintaining ServiceNow Elite Partner status, meeting all certification and competency requirements. Cross-selling Digital lines of business (ServiceNow, Salesforce, Data, etc.) to drive integrated solution growth and customer value. Innovating continuously by expanding capabilities, advancing architecture standards, and aligning with emerging partner technologies. Meeting or exceeding ServiceNow new licensing sales targets established annually with the partner ecosystem. Maintaining a minimum ServiceNow CSAT score of 4.7 out of 5.0, ensuring delivery excellence and client satisfaction. Delivering sustained year-over-year revenue and gross margin growth across all Digital offerings, including ServiceNow, Salesforce, and Data. Maintaining onshore billable utilization of 75%+, partnering with the PMO and Delivery teams to optimize resource deployment. Collaborating with Sales leadership to achieve new logo goals (NNL) across all Digital towers. Fostering a culture of accountability, collaboration, and customer focus across Sales, PMO, Delivery, and Partner Management teams. Expanding the client portfolio through new logo acquisition and account growth, targeting measurable increases in both.

What You'll Do : Job Responsibilities include business & financial leadership, go-to-market & partner strategy, partner relationship management, technical delivery, PMO collaboration & talent development, innovation & strategic direction, and customer success, risk & governance.