Administrative Services Specialist, Scholarship Administration and Accounting Support

Administrative Services Specialist, Scholarship Administration

The University of Iowa's International Programs is excited to welcome a full-time Administrative Services Specialist, Scholarship Administration to join its vibrant study abroad unit and community. Are you passionate about supporting students and fostering global learning opportunities? We are looking for a detail-oriented, collaborative, and service-minded professional to coordinate scholarship administration for both study abroad and non-study abroad programs. In this dynamic role, you'll manage scholarship applications and awards, and receive specialized training to serve as a passport agent in our U.S. passport officeadding a unique and meaningful dimension to your work.

In this role you'll be able to :

Build and nurture relationships with key contacts in other UI departments, including the Office of the Registrar, Office of Student Financial Aid, University Billing, and the University of Iowa Center for Advancement. In some cases, specific liaison responsibilities will be identified to accomplish goals of interest and importance to all units involved.

Accurately and effectively manage and communicate all pieces of study abroad course fees, administrative fees, and application fees assessment.

Manage IP-administered scholarships, including both need- and merit-based study abroad scholarships and non-study abroad scholarships.

And More!

About the Department : At the University of Iowa, International Programs functions as a catalyst for internationalization and a hub for international activities. In 1997, the Iowa Board of Regents brought international research, instruction, and services together under the leadership of an associate provost and dean, and assistant provost for International Programs. The International Programs department provides leadership and support for internationally oriented teaching, research, creative work, and community engagement.

Required Qualifications :

A bachelor's degree or an equivalent combination of education and experience in an administrative support role is required.

Minimum of one year of professional experience in administrative support, financial operations, scholarship administration, or a related area.

Competencies Required :

Demonstrates a working proficiency level in the following competencies :

Technical Skills : Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams). Ability to manage and analyze data with accuracy and attention to detail.

Communication Skills : Strong written and verbal communication skills, including the ability to interact professionally with students, staff, faculty, and external stakeholders.

Organizational Skills : Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Customer Service : Commitment to providing excellent service to populations with a wide range of backgrounds and experiences.

Compliance & Accuracy : Ability to follow federal guidelines and institutional policies with precision, particularly in roles involving financial transactions and passport processing.

Desirable Qualifications :

Experience with UI systems (MAUI, UI Scholarship Portal, FileMaker Pro)

Experience working in a higher education setting, especially in scholarship administration, financial aid, or student billing.

Experience coordinating review committees, managing application processes, or working with donor-funded programs.

Knowledge of U.S. passport regulations or prior experience as a passport agent.

Demonstrated ability to work collaboratively across departments and with external partners.

Experience with managing a budget.

Ability to represent a department or program at outreach events, fairs, or public-facing activities.

To Apply :

To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a "Relevant File" to the job submission :

A current resume

A cover letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification. Up to 5 professional references will be requested at a later step in the process.

Work Modality : This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Compensation : $47,000 $55,000 with Competitive Benefits

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24 / 7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.