Talent.com
Emagine Entertainment
ManagerEmagine Entertainment • Plymouth, MN
Manager

Manager

Emagine Entertainment • Plymouth, MN
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Summary

The Manager provides leadership and direction to the theater and restaurant crew operations to ensure that all team members are guest-focused, team-focused, and contributing to enhancing the overall Emagine guest experience.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed, well informed, and are able to choose from a variety of options.
  • Manage and oversee employees in crew operations ensuring that they are providing outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
  • Respond to guest comments while educating and empowering other employees to act in similar capacity to maintain a high level of guest satisfaction and quality.
  • Manage and oversee day to day operations of the theater to ensure efficiency and profitability standards are being maintained.
  • Manage the closing process with balancing drawers and verifying nightly deposits to aid in nightly closing processes.
  • Oversee and deploy the scheduling of crew members to ensure the appropriate staffing levels are occurring to provide optimum servicing levels for Emagine guests.
  • Manage the monitoring of employee breaks and other minor restrictions per State Law so all legalities and rules are effectively abided by.
  • Aide in the management of the human resource function ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed the company established criteria.
  • Ensure that proper security procedures are in place to protect employees, guests and company assets.
  • Control costs by reviewing portion control and quantities of preparation; minimizing waste and ensuring high quality of preparation.
  • Prepare and complete action plans; implementing production, productivity, quality, and customer-service standards.
  • Meet financial objectives by forecasting requirements, preparing an annual budget and scheduling expenditures.
  • Collaborates in menu planning by consulting with chefs to ensure items are well executed for all guests.
  • Estimate food costs and profits and adjust menus accordingly.
  • Enforce safety, sanitary practices and maintenance to ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work;appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

Communications: Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
A two-year degree College or university, preferably a degree in Hospitality Management; Two to three years of management experience in a theater or restaurant environment.

Performance Measurements
1. Theater operation functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
2. Profit and loss budgets are within projected operating expectations.
3. Customer service levels for managing areas meet and exceed expectations. Guest problems or questions are courteously and promptly resolved.
4. Good working relationships and coordination exist with other team members and management.
5. Company sales goals are consistently met and promotions are supported.

Computer Skills
Strong Microsoft Office Skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work hours could be 50 plus hours a week.

Create a job alert for this search

Manager • Plymouth, MN

Similar jobs

Audit Manager, Manufacturing Industry

WipfliMinneapolis, MN, United States
Full-time

Step into a role where precision meets progress.As an Audit Manager serving manufacturing industry clients, you'll help drive operational excellence and financial clarity in one of the most dynamic... Show more

 • Promoted

Sr Consumer Insights & Analytics Manager

SchwansHopkins, MN, United States
Full-time

At CJ Schwan's, we don't just make food we help create moments that matter.From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying... Show more

 • Promoted

Operations Manager

Waste ManagementBurnsville, MN, United States
Full-time

Position hours: This role starts at 4:30am.Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers.Establish and... Show more

 • Promoted

AE - Selling Team Leader (Assistant Manager)

American Eagle OutfittersMinneapolis, MN, United States
Full-time

As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies in... Show more

 • Promoted

Assistant Manager

Visionworks of AmericaMinneapolis, MN, United States
Full-time +1

Visionworks Optical Supervisor/Assistant Manager.About Us: Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.... Show more

 • Promoted

Account Manager - Industrial

Border StatesMaple Grove, MN, United States
Full-time

Be part of a growing, successful company in an exciting and challenging field.Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive reward... Show more

 • Promoted

Assistant Manager

Panda Restaurant GroupMinneapolis, Minnesota, US
Full-time

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Panda Restaurant Group is the world leader in Asian dining experiences and the parent c... Show more

 • Promoted

Store Manager

Rainbow ShopsMinneapolis, MN, United States
Full-time

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that... Show more

 • Promoted

Distribution Manager/Operations Manager (Management Consultant)

DB&A - DeWolff, Boberg & Associates, IncMinneapolis, MN, United States
Full-time

With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 p... Show more

 • Promoted

Bilingual Area Manager: Franchise Growth & Operations

Dairy Queen CorporationMinneapolis, MN, United States
Full-time

Dairy Queen Corporation is looking for an Area Manager to provide operational support and strategic guidance to franchisees in Ciudad de México.This role involves analyzing performance data, buildi... Show more

 • Promoted • New!

Operations Manager

Surdyk's, Inc.Minneapolis, MN, United States
Full-time

Surdyk's is a Minneapolis institution and destination for cheese, charcuterie, wine, spirits, and hospitality.Family-owned and community-rooted for over 90 years, Surdyk's is known for its curated ... Show more

 • Promoted

Store Manager CosmoProf 86143

CosmoProf BeautyMinneapolis, MN, United States
Full-time

By working at CosmoProf, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need pass... Show more

 • Promoted

Restaurant Shift Manager

Shake ShackMinneapolis, MN, United States
Permanent

Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do.From our teams to our neighborhoods, we're commit... Show more

 • Promoted

Store Manager

Kohl'sMinneapolis, MN, United States
Full-time +1

As Store Manager you will provide oversight and leadership for the entire store team.You are the primary leader for delivering customer experience and associate engagement.You will teach, coach and... Show more

 • Promoted

Manager in Training

Palm Beach TanMinneapolis, MN, United States
Full-time

We are looking for outgoing, energetic, positive leaders to accurately represent our brand, develop sales teams with a focus on increasing profits, provide our clients with exceptional customer ser... Show more

 • Promoted

Assistant Manager

Tailored BrandsOsseo, MN, United States
Full-time

Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.Supports the Store Manager efforts to set clear performance expectations and to ... Show more

 • Promoted

Assistant Manager

JcrewMinneapolis, MN, United States
Full-time +1

We think shopping should be fun.As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat.A fan of lots of options in amazing fits? You've got it.Looking for s... Show more

 • Promoted

Customer Success Manager - SMB

Arctic Wolf Incident ResponseEden Prairie, MN, United States
Full-time

At Arctic Wolf, you won't just watch the cybersecurity industry evolve you'll help lead the change.Our global Pack is made up of people who thrive on solving hard problems, moving fast, and buildi... Show more

 • Promoted

Affordable Business Manager

SailEdina, MN, US
Full-time

Seeking a steady, mission-driven leader who believes housing is more than a building and runs every community with the care, precision, and consistency residents deserve.You believe affordable hous... Show more

 • Promoted

Store Manager

EZCORPMinneapolis, MN, United States
Full-time

Address: 5445 Lakeland Ave North Crystal, Minnesota 55429.Pay range is based on experience from $50,000 to $65,000.We want you to join us for a career not a job.At EZCORP we are looking for Team M... Show more