CDDO Quality Control Manager

Quality Control Manager

Partners with leaders in their assigned Line Of Business, Risk / Compliance / Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and / or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response and / or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line Of Business and the Lines Of Defense.

We are seeking a results-driven Quality Control Manager to lead a team of leaders across Enterprise Financial Crimes Compliance Customer Due Diligence Operations workflows. This role is ideal for someone who excels at translating strategic vision into action, understands risk dynamics, and thrives on driving operational transformation.

Lead Leaders : Manage and develop a team of QC leaders, fostering a culture of accountability, collaboration, and continuous improvement across a complex portfolio of KYC / AML / BSA workflows.

Execute Strategic Vision : Operationalize strategies by aligning quality control activities with defined goals and priorities. Ensure consistent execution across teams and processes.

Risk Awareness & Mitigation : Apply a strong understanding of operational and AML / BSA risk to guide decision-making, strengthen control environments, and support proactive risk identification.

Cross-Functional Partnership : Collaborate with Line Of Business leaders, RCA Consultants, and other stakeholders to ensure quality control efforts are integrated and aligned with broader organizational objectives.

Change Leadership : Act as a catalyst for change by identifying opportunities to enhance efficiency, reduce risk exposure, and elevate quality outcomes through innovative solutions.

Framework Stewardship : Maintain and evolve a scalable quality control framework that supports enterprise goals and adapts to changing business needs.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically more than 10 years of applicable experience

Preferred Skills / Experience

Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

Advanced understanding of the business line's operations, products / services, systems, and associated risks / controls

Proven experience leading leaders and managing complex, multi-stream workflows.

Strong grasp of financial crime risk principles and their application in operational environments.

Demonstrated ability to influence across functions and drive change.

Excellent communication, strategic thinking, and stakeholder engagement skills.

Demonstrated ability to execute within a defined strategic framework.

Proficient computer skills, especially Microsoft Office applications

Applicable professional certifications

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.