Talent.com
Director Of Outlet Operations
Director Of Outlet OperationsSonesta • Houston, TX, US
Director Of Outlet Operations

Director Of Outlet Operations

Sonesta • Houston, TX, US
1 day ago
Job type
  • Full-time
Job description

Director Of Outlet Operations

The Director Of Outlet Operations will manage the day-to-day operation of all food and beverage outlets. The Director is responsible for the leadership and management of all aspects of the Food and Beverage Outlets in accordance with company policy, procedures, and standards. The director directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff to ensure 100% guest satisfaction.

Special Qualifications, Education, or Licenses :

  • Experience, skills, and certification
  • 5 - 10 years of experience in a similar position
  • Manager's Safe Serve Permit required
  • TABC required

Essential Elements :

  • Exert physical effort in transporting up to 50 pounds to and from the work area.
  • Detail-oriented, energetic, resourceful
  • Strong communicator with guests, associates, and the management team
  • Ability to multitask
  • Not infected by diseases transmitted through the food supply as designated by the Public Health Service Department
  • Compute basic arithmetic to include percentages
  • Knowledge of various food service styles
  • Knowledge of menu development
  • Knowledge of Food and Beverage cost controls
  • Knowledge of Sales and Marketing tools
  • Ability to suggestively sell
  • Job Tasks :

  • Supervise the day-to-day operation of all food and beverage outlets
  • Implement and maintain all Sonesta service brand standards
  • Work closely with the Executive Chef and the Director of Operations to ensure all menus and offerings remain relevant
  • Create innovative programs and promotions to market special menu items, increase guest patronage, and boost sales
  • Work closely with the hotel's Marketing Team to promote outlets on various social communication platforms
  • Monitor the performance of the outlets through analysis of feedback and financial results and create corrective actions as needed
  • Keep a detailed log of the Outlets' daily activity
  • Assist in preparing a monthly forecast
  • Assist in preparing yearly Food and Beverage budget
  • Achieve budgeted revenues and control expenses accordingly
  • Maintain all safety standards to ensure a safe work environment for all
  • Ensure that all outlet facilities are well-maintained and clean, and resolve or report all deficiencies to the appropriate departments
  • Ensure pre-shift lineups are performed regularly for every associate in the FB Outlets
  • Perform monthly associate meetings for all outlets, individually or combined and keep detailed notes
  • Perform regular one-on-one meetings with all outlet associates
  • Promote teamwork and quality of execution by communication and collaboration with other relevant departments such as Sales and Marketing, Banquets, Culinary, Guest Services, Housekeeping, and Engineering among others
  • Work closely with Human Resources to identify new team members and provide appropriate training and tools
  • Perform progressive disciplinary action if / when needed
  • Pay Range and Benefits :

    Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
  • Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

    Create a job alert for this search

    Director Of Operation • Houston, TX, US

    Related jobs
    Director of Operations

    Director of Operations

    Chick-fil-A • Pasadena, TX, US
    Full-time
    The Director Of Operations has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Ticket Operations

    Director of Ticket Operations

    Rice University • Houston, TX, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
    Last updated: 2 days ago • Promoted
    Director of Operations Blukers (Marketplace & Growth)

    Director of Operations Blukers (Marketplace & Growth)

    Terra Labor Group • Houston, TX, US
    Full-time
    Blukers is the digital marketplace where skilled trades talent meets great employersfast.Were building the operating system for blue-collar hiring across the U. Were looking for a builder-operator t...Show more
    Last updated: 13 days ago • Promoted
    Operations Director

    Operations Director

    Forum Energy Services, Inc. • Houston, TX, US
    Full-time
    Leads the operations of a district or product / service system.Partner with commercial and supply chain teams to ensure business obligations are meet in timely, efficient, and profitable manner.Respo...Show more
    Last updated: 2 days ago • Promoted
    Director of Home Health Operations

    Director of Home Health Operations

    Simi Tree • Houston, TX, US
    Full-time
    Director of Home Health Operations.If you are an experienced Director of Operations, Area Director, Regional Vice President, COO, CEO with Home Health experience then you need to read on.Director o...Show more
    Last updated: 30+ days ago • Promoted
    Director of Wholesale Operations - Texas First Rentals

    Director of Wholesale Operations - Texas First Rentals

    Texas First Rentals, LLC • La Porte, TX, US
    Full-time
    This role is responsible for the strategic planning, fleet management, customer relationships, operational execution, and financial performance to achieve targeted utilization, margin, and ROI in t...Show more
    Last updated: 12 days ago • Promoted
    Director of Total Rewards

    Director of Total Rewards

    David Weekley Homes • Houston, TX, US
    Full-time
    David Weekley Homes is seeking a Director of Total Rewards to join our People Team.We’re looking for a values-driven leader who believes in empowering Team Members financially and beneficiall...Show more
    Last updated: 21 days ago • Promoted
    Director of Operations

    Director of Operations

    Landry's • Houston, TX, US
    Full-time
    The Post Oak Hotel is seeking a Director of Operations to join the only double Forbes Five-Star Hotel in Texas.We hire passionate and professional colleagues who genuinely delight our guests throug...Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations (IB4)

    Director of Operations (IB4)

    Foxconn Industrial Internet - FII • Houston, TX, US
    Full-time
    Direct and coordinate activities on business and departments related to revenue, production, delivery, cost, customer satisfaction, and business development. Responsible to develop and execute strat...Show more
    Last updated: 27 days ago • Promoted
    Director Of Outlet Operations

    Director Of Outlet Operations

    Sonesta International Hotels Corporation • Houston, TX, US
    Full-time
    The Director Of Outlet Operations will manage the day-to-day operation of all food and beverage outlets.The Director is responsible for the leadership and management of all aspects of the Food And ...Show more
    Last updated: 16 days ago • Promoted
    Director of Operations - (Residential Multi-Family Property Management)

    Director of Operations - (Residential Multi-Family Property Management)

    Pratum • Houston, TX, US
    Full-time +1
    Director Of Operations - Residential Multi-Family Property Management.NOT A REMOTE POSITION - REQUIRES PRIMARY RESIDENCY IN THE HOUSTON, TX REGION. The Director of Operations, Residential Multi-Fami...Show more
    Last updated: 22 days ago • Promoted
    Director of Operations - (Residential Multi-Family Property Management)

    Director of Operations - (Residential Multi-Family Property Management)

    Pratum Companies • Houston, TX, US
    Full-time +1
    Director of Operations - Residential Multi-Family Property Management.NOT A REMOTE POSITION - REQUIRES PRIMARY RESIDENCY IN THE HOUSTON, TX REGION. The Director of Operations, Residential Multi-Fami...Show more
    Last updated: 24 days ago • Promoted
    Director of Sales-Comfort Inn Houston, Texas

    Director of Sales-Comfort Inn Houston, Texas

    Blue Sky Hospitality Solutions • Kingwood, TX, US
    Full-time
    We are looking for a high-performing Sales Director.The successful candidate will meet our customer acquisition and revenue growth objectives. Responsible for total room, banquet, catering, and over...Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations

    Director of Operations

    Foxconn Industrial Internet • Houston, TX, US
    Full-time
    Direct and coordinate activities on business and departments related to revenue, production delivery, cost, customer satisfaction, and business development. Responsible for overall site operations, ...Show more
    Last updated: 30+ days ago • Promoted
    Hotel Meetings Director

    Hotel Meetings Director

    Thind Management • Spring, TX, US
    Full-time
    Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties.With a passion for hospit...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager of University Store Operations

    Assistant Manager of University Store Operations

    Houston Christian University - Archie W. Dunham College of Business • Houston, TX, US
    Full-time
    Assistant Manager of University Store Operations at Houston Christian University - Archie W.Under general direction from the University Store Director, the Assistant Manager is responsible for over...Show more
    Last updated: 4 hours ago • Promoted • New!
    Director of Rooms

    Director of Rooms

    HEI Hotels and Resorts • Houston, TX, US
    Full-time
    Houston Grand Hotel - River Oaks.HEI Hotels and Resorts is excited to embark on a new chapter with the Houston Grand Hotel - River Oaks, transitioning into our portfolio as an independently affilia...Show more
    Last updated: 1 hour ago • Promoted • New!
    Regional Director of Operations - Houston

    Regional Director of Operations - Houston

    Morada Senior Living • Houston, TX, US
    Full-time +1
    Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Co...Show more
    Last updated: 30+ days ago • Promoted