Front Desk Patient Service Representative
Olympia, WA
Full-Time | In-Office | MondayFriday (Closed weekends / holidays) $21.31 $38.59 per hour
About Us
Cardiac Study Center is a leading outpatient cardiology clinic serving the Puget Sound region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
Job Summary
We are seeking a Patient Service Representative (PSR) to join our front desk team in Tacoma. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Responsibilities
- Greet patients, visitors, and guests professionally
- Verify and update patient demographics and insurance information
- Register new patients who have not pre-registered
- Coordinate with insurance specialists for referrals as needed
- Collect and balance co-payments and daily ledgers
- Prepare next-day appointment schedules
- Request clinic supply orders when needed
- Support other front office team members as available
- Close and secure the clinic at the end of the workday
- Other administrative tasks as assigned
Qualifications
Required :
High school diploma or GED13 years of experience in a healthcare or front desk roleStrong communication and customer service skillsBasic math skills and attention to detailAbility to multitask in a fast-paced environmentWillingness to occasionally travel between clinic sitesPreferred :
Experience in a medical office or cardiology settingKnowledge of EMR systemsBenefits
Competitive hourly pay ($21.31 - $38.59 based on years of healthcare experience and education)Medical, dental, and vision insurancePaid time off and paid holidays401(k) with employer matchTuition AssistanceOpportunities for internal growth and developmentWork Location
3920 Capital Mall Dr SW, Suite 203 Olympia, WA 98502 This is an in-office position.
Apply now to join a dedicated team committed to improving livesone heartbeat at a time.