Call Center Representative

A company is looking for a Call Center Representative.

Key Responsibilities

Assist customers with vehicle breakdowns and schedule preventive maintenance services

Manage workflow by coordinating with technicians, rental teams, and customers

Handle incoming calls and process service requests on various topics

Required Qualifications

High School diploma or GED required

Three or more years of experience in customer service with issue resolution

Must be open to working all shifts, including weekends and holidays

Ability to work in a fast-paced environment

Flexibility to adapt to process changes