Call Center Representative

A company is looking for a Call Center Representative.

Key Responsibilities

Manage incoming calls, emails, and requests, ensuring proper screening and documentation

Process, schedule, and authorize orders while adhering to department protocols

Coordinate appointment scheduling and address participant and provider inquiries

Required Qualifications

High School Diploma or Equivalency required

Minimum of one (1) year of experience in a call center service / support role

Flexibility with work hours is required

Experience in organizational tasks