Digital Adoption SpecialistSyntricate Technologies • Alameda, CA, United States

Digital Adoption Specialist

Syntricate Technologies • Alameda, CA, United States

30+ days ago

Job type

Full-time

Job description

Digital Adoption Specialist

Full time hire

Alameda, CA (Onsite)

Web Cam Interview

Education / Qualification

Bachelor's Degree or higher in Information Systems, Computer Science, or equivalent experience.

Certification

Any certification on Digital Adoption tools like WalkMe, Whatfix or similar

No of years of experience

Minimum of 5 years of experience as a Digital Adoption Expert

Primary Skills (Must have)

Good exposure to Digital Adoption in an organization

Experience in building training content on WalkMe & WhatFix meeting business needs

Scripting experience for customized training on WalkMe & WhatFix

Guide the end users to help them build their own training content

Support business functions on identification of the problem and provide solutions pertaining to Digital Adoption tools like WalkMe / WhatFix

Ability to work in team and drive adoption

Ability to understand Digital transformation state of the organization and help build the roadmap

Job / Role Description

Excellent Communication skills to handle different business functions at customer

Ability to work as SME with expertise in tools and technique

Ability to understand end user goal and provide efficient solution

Soft skills / other skills (If any)

Strong customer service skills

Excellent verbal and written communication skills

Strong interpersonal skills

Excellent multitasking skills

Strong organizational skills

Ability to lead and motivate others

Strong analytical skills

Ability to work well in a team environment

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Adoption Specialist • Alameda, CA, United States

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