Logistics CoordinatorResponsibilities Package up and ship out 3000 old obsolete computers to an e-waste service Get inventory under control Rebuild some new processes around managing min / max supply levels Create a hybrid supply chain model where some assets may not physically be onsite and may be distributed directly by 3rd party suppliers.
Coordinate and monitor supply chain operations Ensure premises, assets and communication ways are used effectively Utilize logistics IT to optimize procedures Plan and track the shipment of final products according to customer requirements Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for upper managementSkills Proven experience as logistics coordinator Experience in customer service will be appreciated Knowledge of laws, regulations and ISO requirements Ability to work with little supervision and track multiple processes Computer-savvy with a working knowledge of logistics software (ERP) Outstanding organizational and coordination abilities Excellent communication and interpersonal skills BSc / BA in business administration, supply chain management or relevant field (1.
To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.
To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
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