Collections Associate

A company is looking for a Collections Associate Remote (Part-Time).

Key Responsibilities

Support customers through inbound calls and text messages to ensure compliance with program requirements

Conduct outbound communications to resolve outstanding balances and support customer retention

Manage payment plans and follow up on promises to pay while maintaining confidentiality of sensitive information

Required Qualifications, Training, and Education

2+ years of experience in customer service, collections, sales, or account management (preferred, not required)

Associate degree or equivalent professional experience

Self-motivated and goal-oriented with a drive to succeed

Comfortable multitasking in a fast-paced, remote call-center environment

Strong judgment and organizational skills to prioritize daily work and meet deadlines