Customer Service Representitive
Oculus IncDenver, CO, US29 days ago
Job type
- Full-time
Job description???? Learn more : Advanced Vision Technologies (AVT) ???? About the Role ???? What You’ll Do Provide prompt, professional, and friendly customer support by phone, email, and in person Process and track customer orders to ensure accurate and timely delivery Maintain strong product knowledge to assist customers effectively Resolve customer questions and concerns with empathy and efficiency Document all customer interactions in our CRM system Collaborate with internal teams to improve service and resolve issues Assist with special projects or overflow calls as needed ???? What You’ll Bring 1–3 years of customer service experience (healthcare or optical industry preferred) High school diploma or equivalent Strong written and verbal communication skills Excellent attention to detail and problem-solving ability Proficiency in Microsoft Office (Word, Excel, Outlook) QuickBooks or similar software experience a plus Positive attitude, professionalism, and a passion for helping others ???? Why You’ll Love Working Here Medical, dental, and vision coverage for employees and dependents Life insurance, short- and long-term disability coverage Employee Assistance Program (EAP) Paid time off (PTO) accrued each pay period Nine paid holidays 401(k) with company match Supportive, team-oriented environment Opportunities for professional growth Be part of an innovative, mission-driven organization that’s improving lives through better vision ???? Work Environment Office-based position in a smoke- and vape-free workplace Occasional light lifting (up to 10 lbs) Use of standard office technology and equipment ???? How to Apply Submit your online application (only online applications accepted). Complete the online assessment (copy the link below) : ???? Take the Assessment : https : / / www.ondemandassessment.com / link / index / JB - MZMX1UN81?u=1156200 All applicants MUST compete the assessment to be considered. ???? Join Our Vision
Job Description
Job Description
- ????️ About Us
At Advanced Vision Technologies (AVT) , we’re passionate about helping people see the world more clearly. As a specialized contact lens laboratory we design and manufacture innovative GP and Specialty Soft Contact Lenses for even the most complex vision needs.
Our mission is to empower Optometrists and Ophthalmologists by providing top-quality products, reliable support, and educational resources that help their practices — and their patients — thrive.
As a Customer Service Representative , you’ll be the friendly voice and helpful guide for our customers—ranging from optometrists and retailers to end users. You’ll handle inquiries, process orders, and ensure every customer interaction reflects the quality and care that define AVT.
If you’re detail-oriented, passionate about helping others, and thrive in a team environment, this could be the perfect fit!
Schedule : M-F 8 : 30am-5pm
Comprehensive Benefits
Our Culture
To be considered, please complete both steps :
(Tip : Take your time and answer honestly — this helps us learn more about you!)
At AVT, your work helps practitioners bring clarity and confidence to thousands of patients.
If you’re ready to make a difference in a collaborative, mission-driven environment — apply today!
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Customer Service • Denver, CO, US
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