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Product Manager - Dexcom Clarity

Product Manager - Dexcom Clarity

DexComHempstead, NY, US
1 day ago
Job type
  • Full-time
Job description

Clinical Product Manager

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream : To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started : Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Join our dynamic and innovative clinical team at the forefront of healthcare technology, prescription solutions, and embedded services. We are dedicated to transforming the patient and provider experience through intelligent software, integrated biosensor platforms, and seamless clinical workflows. If you're passionate about advancing digital health, improving treatment outcomes, and building tools that empower both patients and healthcare professionals, we want you on our team. Together, we're redefining what's possible in clinical care.

You will play a pivotal role in owning the development and delivery of our cutting-edge software solutions for Therapy Management Software (Dexcom Clarity). With the clinician as the primary customer, your day-to-day will focus on feature discovery, delivery and education, localization for global markets, voice of customer representation across markets, and ongoing product support and education. You will collaborate closely with cross-functional teams, including System Product Managers, Global Product Design, Market and User Research, Software Engineering, Marketing, Medical Affairs, and Customer Support, to understand user needs in global markets, discover innovative solutions, create exceptional user experiences and ensure the success of our therapy management software.

Scope of Responsibility

  • Define and manage roadmap for Clarity's provider-facing features and tools.
  • Ensure platform reliability, usability, and compliance across global markets.
  • Collaborate with Platform & Services to integrate shared modules (e.g., reporting, personalization, workflow engines).
  • Partner with Clinical Affairs, Regulatory, and Commercial teams to support adoption and market readiness.
  • Align Clarity capabilities with provider journey outcomes and Dexcom's strategic goals.

Key Responsibilities

  • Maintain a connection with our Global customers including internal customers to monitor the performance and satisfaction of our Therapy Management Software, as well as market specific troubleshooting, inquiries and follow up from Tech Support and end-users.
  • Conduct market research, competitive analysis, and gather customer insights to inform product decisions independently and through collaboration with Medical Affairs and commercial teams.
  • Support downstream marketing, medical and clinical affairs, and market access as a subject-matter expert (SME).
  • Collaborate with engineering and design teams to translate product requirements into actionable user stories and specifications.
  • Prioritize features, enhancements, and bug fixes based on customer feedback, market trends, and business priorities.
  • Maintain contact and communication with internal, field-facing employees to ensure market communication.
  • Execute on the product vision and strategy with feature delivery and education.
  • Work closely with cross-functional teams to ensure timely and high-quality product delivery.
  • Monitor product performance and key metrics to identify areas for improvement and drive data-driven decision-making.
  • Stay current with industry trends, emerging technologies, and regulatory requirements related to diabetes management and software development.
  • What makes you successful :

  • 5-10 years of Product Management experience, preferably in regulated medical technology.
  • Experience managing therapy management software.
  • Experience working within or alongside regulated product development processes.
  • Strong communication and collaboration skills across clinical, technical, and design teams.
  • Ability to balance user needs, clinical requirements, and business goals in a fast-paced environment.
  • Familiarity with tools like Jira, Figma, and product analytics platforms is a plus.
  • Clinical experience is a plus.
  • What you'll get :

  • A front row seat to life changing CGM technology.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and / or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
  • Travel Required : 5-15%

    Experience and Education Requirements :

  • Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
  • At this level a graduate degree may be desirable with 4 years of related experience.
  • Flex Workplace : Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles / 120km).

    An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

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    Product Manager • Hempstead, NY, US

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