Talent.com
Employee Benefits Service Account Manager
Employee Benefits Service Account ManagerUSI Insurance Services • Cleveland, OH
Employee Benefits Service Account Manager

Employee Benefits Service Account Manager

USI Insurance Services • Cleveland, OH
30+ days ago
Job type
  • Full-time
Job description

General Description:

Manages Employee Benefits insurance accounts and services as their day-to-day contact.

Major Responsibilities:
· Manage a book of business comprised of fully insured clients but may include some self-insured clients.
· Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
· As needed, preparation of materials needed for client meetings. Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.
· Set up new group insurance contracts for existing clients or new clients.
· Manage the renewal process including the preparation of appropriate contractual changes.
· Implement and manage programs recommended by technical resources (e.g. wellness, communications, strategies, pharmacy).
· May be responsible for the marketing and placement of new benefit products.
· Prepare client application for review
· Determine most appropriate carriers
· Analyze and compare carrier quotes and coverage offerings
· Make recommendations to clients
· Develop alternative strategies, plan modeling and cost reduction opportunities.
· Champion client cross-selling initiatives and develop customer accounts.
· Conduct on-site meetings to communicate or administer benefit plans.
· Coordinates, manages and attends client meetings both virtually and in person.
· Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications.
· Resolution support and oversight for client issues such as contract clarifications and billing.

Knowledge, Skills and Abilities:
· 2-4 years experience in employee benefits industry or related marketplace. College degree preferred.
· Prior customer service experience is preferred.
· Must hold or be willing to earn life and disability insurance license.
· Comfortable with internet-based programs and Microsoft Office products.
· Ability to set priorities and manage deadlines.
· Ability to work in a fast-paced, team environment with minimal instruction.
· Keep informed about industry information, technology and trends.
· Ability to carry out complex tasks with many concrete and abstract variables.


LI-JK2
GLDR

#LI-hybrid



Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work!

Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace
Our award-winning diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer
  • Recognized as one of Insurance Business America’s Top Insurance Employers for six consecutive years (2018-2023).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance four years in a row (2020-2023).
  • Recipient of the American Heart Association’s Gold Status for a maintaining a culture of health and well-being five years in a row (2018-2022).
  • Visit our for a complete list of industry awards and recognitions!

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .


Create a job alert for this search

Employee Benefits Service Account Manager • Cleveland, OH

Similar jobs
Psychiatry Account Manager - Cleveland East, OH

Psychiatry Account Manager - Cleveland East, OH

Lundbeck • Euclid, OH, US
Full-time
Target city for territory is Cleveland - will consider candidates who live within 40 miles of territory boundaries with access to a major airport.Territory boundaries include: Willoughby, Mentor, C...Show more
Last updated: 24 days ago • Promoted
Account Coordinator, Employee Benefits Services

Account Coordinator, Employee Benefits Services

Gallagher Benefit Service • Richfield, OH, United States
Full-time
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supporte...Show more
Last updated: 3 days ago • Promoted
Sales Account Manager

Sales Account Manager

Uline • Cleveland, OH, US
Full-time
Cleveland, Ohio Sales Account Manager Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Cleveland, O...Show more
Last updated: 1 day ago • Promoted
Account Manager (REMOTE) | Retirement & Investment

Account Manager (REMOTE) | Retirement & Investment

CBIZ • Akron, OH, United States
Remote
Full-time
With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients a...Show more
Last updated: 17 days ago • Promoted
Account Coordinator, Employee Benefits

Account Coordinator, Employee Benefits

Gallagher • Richfield, OH, United States
Full-time
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supporte...Show more
Last updated: 8 days ago • Promoted
Remote Customer Service - Benefits Specialist (50k-90k per year)

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional Careers • Euclid, Ohio
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more
Last updated: 30+ days ago • Promoted
Retirement Benefit Specialist (Independence, OH)

Retirement Benefit Specialist (Independence, OH)

BeneSys • Independence, OH, United States
Full-time
Retirement Benefit Specialist (Independence, OH).The Retirement Benefit Specialist calculates retirement benefit estimates, processes applications, communicates with members, reports to Board of Tr...Show more
Last updated: 12 days ago • Promoted
Benefits Administrator

Benefits Administrator

Area Temps • Cleveland, OH, United States
Full-time
Benefits Administrator Position.Job Qualifications - Must Have:.A bachelors degree, preferably in HR, business administration, or related field is needed.Must have 3 to 5 years experience in benefi...Show more
Last updated: 11 days ago • Promoted
Benefits Specialist

Benefits Specialist

Resilience Group LLC • Cleveland, OH, United States
Full-time
Process enrollments and annual updates into the HRIS including enrollments and changes for group life including GUL, GVUL, and disability insurances from Personnel Action Notices (PAN's), benefit e...Show more
Last updated: 12 days ago • Promoted
Bilingual Account Representative

Bilingual Account Representative

Total Quality Logistics • Akron, Ohio, US
Full-time
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.The Bilingual Account Representative role at TQL is an opportunity to bui...Show more
Last updated: 6 hours ago • Promoted • New!
Account Manager - Commercial Insurance (Fully Remote Option)

Account Manager - Commercial Insurance (Fully Remote Option)

Insurance Office of America • Cleveland, OH, US
Full-time
Title: Account Manager - Commercial Lines.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radi...Show more
Last updated: 4 days ago
Sales Account Manager

Sales Account Manager

Enbasis Inc. • Akron, OH, United States
Full-time
We are seeking a highly motivated Sales Account Manager to join our team.In this role, you will have the opportunity to wear multiple hats, contributing across the full sales cycle.You will be resp...Show more
Last updated: 3 days ago • Promoted
Healthcare Key Account Manager: Growth & Impact

Healthcare Key Account Manager: Growth & Impact

CSA Group • Cleveland, Ohio, United States
Full-time
A leading testing and certification organization in Cleveland, Ohio, is seeking a Key Account Manager to oversee customer accounts and drive growth within the assigned territory.The role involves m...Show more
Last updated: 2 days ago • Promoted
Benefits and Wellness Manager

Benefits and Wellness Manager

Willory • Cleveland, OH, United States
Full-time
The Benefits and Wellness Manager oversees the administration of employee benefit programs, compliance initiatives, and firmwide wellness efforts, ensuring accuracy, regulatory adherence, and a pos...Show more
Last updated: 5 days ago • Promoted
Customer Service Benefits Specialist (Remote)

Customer Service Benefits Specialist (Remote)

Globe Life AIL - Lisa Russel • Parma, OH, US
Remote
Full-time
Quick Apply
Join Our Team as a Virtual Specialist – Work From Anywhere Company:.AO Location: 100% Remote Are you ready to redefine your work–life balance while building a successful career?.Join our fully virt...Show more
Last updated: 11 days ago
Regional Sales Director, Employee Health Benefits

Regional Sales Director, Employee Health Benefits

Crumdale Specialty • Cleveland, OH, US
Remote
Full-time
Quick Apply
Crumdale Specialty is a diversified insurance firm providing custom, self-funded healthcare solutions to a limited distribution network of brokers, consultants, and agents nationwide.Fastest Growin...Show more
Last updated: 18 days ago
Benefits Specialist

Benefits Specialist

Interview Hunters • Cleveland, OH, US
Full-time
Quick Apply
Appointment Setter - Work From Home - Hiring This Week If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below.We ar...Show more
Last updated: 30+ days ago
Travel Behavioral Health Tech - $1,546 per week in Ohio

Travel Behavioral Health Tech - $1,546 per week in Ohio

AlliedTravelCareers • All Cities, OH, US
Full-time +1
AlliedTravelCareers is working with Infojini Healthcare to find a qualified Behavioral Health Tech in Ohio!.Behavioral Health Tech travel Behavioral Health needed in Ohio.At Infojini Healthcare, We...Show more
Last updated: 30+ days ago • Promoted