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Front Desk Clerk
Front Desk ClerkDays Inn & Suites by Wydnham Downtown Missoula-University • Missoula, Montana, United States
Front Desk Clerk

Front Desk Clerk

Days Inn & Suites by Wydnham Downtown Missoula-University • Missoula, Montana, United States
15 hours ago
Job type
  • Part-time
  • Quick Apply
Job description

Our Newly Remodeled Days Inn & Suites Downtown Missoula-University is looking for a Part-Time Front Desk Clerk to join our Team of Professionals.

Job Details :

  • We are searching for a team player who is enthusiastic, outgoing, good with guests, and has excellent customer service skills. We hope to find a person who is able to work 3 pm to 11 pm, two to three days a week. It is a Part-Time position. But this person could possibly pick up a few more hours working 3-11 pm or 7am-3pm shifts for us if desired.
  • Experience working Front Desk at hotels is a plus, but we will train the right candidate.
  • Must be responsible, show up for work on time, and have the ability to work when scheduled.
  • Benefits include Competitive Wages, Vacation Pay, and Worldwide Employee Discounts. Wage depends on experience.

Job Responsibilities :

  • Makes, confirms, and cancels reservations via telephone, computer, and or in person.
  • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
  • Greets guests, registers, issues room keys, assign rooms, and sets wake-up calls as requested in an efficient, warm and friendly manner.
  • Deposits guests' valuables in a hotel safe or safe deposit box.
  • Posts charge such as room, food, or telephone, to the ledger and, makes deposits according to cash handling procedures.
  • Accurately checks out guests, secures payment, verifies and adjusts billing as needed, provides receipts, and communicates departures with housekeeping staff.
  • Provide guests with room and hotel information, directions, amenities, and local interests.
  • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
  • Complete cashier and closing reports, counting the bank at the end of each shift securely.
  • Communicate any emergency, or lost item to General Manager or Management Team.
  • Keep contingency lists in case of emergency and communicate any necessary messages.
  • Maintains the cleanliness and organization of the hotel lobby and front desk area.
  • Maintain and repair guest room items where needed.
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    Front Desk Clerk • Missoula, Montana, United States

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