Account Executive, Emerging Brands

Account Executive, Emerging Brands

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns / exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion / apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

The Role

As an Account Executive at Extend, you'll spearhead emerging brands & mid-market partnerships with top brands and retailers - both eCommerce and omnichannel merchants. You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory. This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs. We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships.

What You'll Do :

• Lead 3-12+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders.
• Cultivate strong external relationships to understand partner needs and develop customized solutions.
• Develop and maintain an in-depth knowledge of Extend's products, services, and eCommerce / Retail trends & KPIs.
• Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.
• Create and deliver customized materials, including financial models, presentations, and commercial agreements.
• Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, etc.).
• Achieve and exceed weekly / monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.).
• Shape and build a growing sales organization.

What We're Looking For :

Expected Pay : $75,000 Base Salary, plus $55,000 annually for On Target Earnings (OTE)

Life at Extend :