Program Support Assistant

Program Support Assistant

PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first Covid-19 vaccination dose by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers.

The Program Support Assistant will work closely with the Community Based Outreach Programs under the supervision of the Program Director providing support to men and / or women. The main role of this position is to greet substance-involved individuals entering New Pathways Program who are seeking assistance and behavioral health service, and linkage to behavioral and physical treatment for individuals throughout the City of Philadelphia. The Program Support Assistant play a vital role in creating a welcoming and professional environment.

Mission and Vision : PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all.

Essential Job Functions : The following outlines key responsibilities.

• Provide Front Desk / Receptionist responsibilities : greeting visitors, telephone coverage, maintain order in the front receptionist area, filling out referral forms for food, provide coffee and bagels for participants, and monitor sign in sheet for participants.
• Update spreadsheet that monitors inventory for food and supplies.
• Ability to filing, data entry, scheduling meetings, faxing / copying / mailing,
• Distribute septa passes to participants and utilize spreadsheet to track and consolidate septa passes.
• Ability to handle confidential information, manage CRS databases and ensure client records are in accordance with PHMC policies and procedures and meet HIPPA standards.
• Ability to handle multiple assignments simultaneously.
• Ability to work independently.
• Update culturally and population specific educational materials and program forms to reflect current literature on viral hepatitis and substance treatment.
• Provide administrative support for the implementation of the Community Based Outreach Programs, including assistance with the development of promotional materials such as brochures, Power Point presentations, flyers, and other program-related document for recruitment and marketing strategies.
• Document project activities and maintain the monthly Community Based Outreach project calendar.
• Document project activities and participate in the preparation of progress reports and other reports of project activities.
• Assist with community health fair.
• Assist with Community Based Outreach Programs evening and / or weekends education and screening events as well as recovery supports events.
• Additional duties may be assigned as needed.

Knowledge, Skills, and Abilities :

Required Experience : Experience working with databases and Microsoft Office.

Education : High School diploma or GED