AAA Roadside Service Driver
AAA Roadside Service Driver
Location Phoenix, AZ Category Roadside Service and Automotive Job Id J122468 Posted Date 02 / 24 / 2022 JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles, light service vehicles) and operating towing equipment for AAA members and for commercial purposes.
Performing simple diagnostics / troubleshooting on vehicles. Providing an outstanding customer service experience.
Essential Functions
- Great Hourly Pay - with the potential to make up to an ADDITIONAL $1,300 per month with quality and productivity incentives!
- Training Youll attend a thorough, comprehensive, training program
- Benefits Medical, Dental, Vision, wellness program and more!
- 401k Matching $1 for $1 company match up to 6% of pay
- Monthly bonus potential
- Paid Time Off- Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
- Collaborative Environment AAA will value your contribution to providing exceptional service to our members
Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles, light service vehicles) and operating towing equipment for AAA members and for commercial purposes.
Performing simple diagnostics / troubleshooting on vehicles. Providing an outstanding customer service experience.
Essential Functions
Essential Functions
- Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
- On-scene time interacting with customer / establishing rapport, building relationships, trust and problem solving
- Leverages sales skills for offering products and services from AAA to member during service interaction
- Utilizing on-board computer, radio communications, and mapping systems
- Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
- Knowledge / Skills / Abilities
- Clear and proficient verbal and written communication even under pressure
- Common knowledge of vehicle components and the common reasons for vehicle failure
- Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
- Ability to drive a manual / automatic shift vehicle
Education & Experience / Licenses & Certification
- Two (2) years of experience in a customer contact role
- Education and training. I.E. : AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
- Vocational technical automotive training / certification or equivalent experience (preferred)
- ASE (Automotive Service Excellence) certification(preferred)
Work Environment / Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day;
bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.
Service Providers are required to provide a photograph for identification purposes.
Location Campbell, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location Concord, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location Sacramento, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location Oakland, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location San Rafael, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location Sparks, NV Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location Phoenix, AZ Category Roadside Service and Automotive Posted Date 02 / 24 / 2022 Location Rancho Cordova, CA Category Roadside Service and Automotive Posted Date 02 / 18 / 2022 Location Concord, CA Category Roadside Service and Automotive Posted Date 02 / 17 / 2022 Location A3 Smart Home - Tempe, AZ Category A3 Smart Home Posted Date 01 / 29 / 2022
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