Director of Advancement Services

Director Of Advancement Services

We are currently seeking to fill our Director of Advancement Services position at the Philadelphia campus with a highly qualified and passionate individual. Job Title : Director of Advancement Services Department : Institutional Advancement FLSA : Exempt Location : Philadelphia, PA - Hybrid Position Summary The Director of Advancement Services provides strategic leadership and oversight of advancement operations, with a particular focus on data management, donor services, reporting, and CRM strategy using Salesforce Nonprofit Success Pack (NPSP). Leveraging over 10 years of experience in higher education fundraising, the Director ensures that the entire advancement team has the tools, technology, and insights needed to cultivate and solicit gifts, close and engage donors, steward gifts, and meet ambitious fundraising goals. The individual best suited for this position will possess a strong viewpoint and be able to innovate and create meaningful change in our processes and systems. This is an opportunity to redesign, not simply streamline, our current operations. We are looking for a revolutionary and a visionary who won't take no for an answer.

Essential Duties And Responsibilities

• CRM & Data Management (Salesforce NPSP) :

Serve as the primary administrator and strategic lead for Salesforce NPSP.

Lead a team responsible for gift processing, data services, reporting, annual giving, and prospect management.

Contribute to long-term strategic planning for advancement, including campaign readiness and technology roadmaps.

Provide data-driven recommendations to optimize fundraising performance, prospect engagement and management, and donor stewardship.

Position Requirements

Minimum 10 years of progressive experience in advancement services within higher education. Deep expertise in Salesforce Nonprofit Success Pack (NPSP), including system configuration and end-user support. Strong leadership skills with experience managing teams and projects. Demonstrated success in managing complex data systems and supporting multi-million-dollar fundraising campaigns. Excellent communication, problem-solving, and interpersonal skills. Member of AASP preferred. Experience with data visualization / reporting tools.

Starting Salary : $70,000 annually The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education / training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement.

PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices. PCOM provides equal education and employment opportunities to all employees and applicants for employment and students without regard to age, race, color, gender, gender identity and expression, national origin, ancestry, sexual orientation, religion, creed, disability, genetic information or marital status in accordance with applicable federal, state and local laws. PCOM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.