Accounts Receivable Supervisor

Description : Position Summary :

The AR Supervisor will oversee and manage all activities related to accounts receivable, collections, and customer service for manufacturing customers. This role ensures invoices are processed accurately and on time, payments are collected according to terms, disputes and customer issues are resolved efficiently, and that customer satisfaction remains high. The AR Supervisor will lead a team, manage metrics (e.g. DSO, aged receivables), drive process improvements, and collaborate cross-functionally (sales, operations, credit, etc.).

The AR Supervisor will report to the Finance Manager and manage 3 direct reports.

Key Responsibilities :

• Develop and enforce a comprehensive collections policy to reduce the companys average collection period.
• Facilitate and communicate with AP / Cash Manager accurate and timely cash application, matching payments to invoices, and reconciling accounts.
• Establish and track key performance indicators (KPIs) for AR and collections activities.
• Monitor aging reports, implement customer credit limits, and identify payment trends; recommend credit term adjustments as needed.
• Develop and execute strategies to reduce delinquent receivables, minimize bad debt, and improve cash flow.
• Partner with Sales and Customer Service to resolve disputes, deductions, chargebacks, and delayed payments.
• Maintain strong customer communicationclarify terms, resolve misunderstandings, and respond to inquiries.
• Provide training and guidance to AR & Customer Service teams to ensure customer interactions are professional and effective.
• Assist with month-end and year-end close activities as they relate to AR.
• Collaborate with Operations and Sales to align invoicing and account management with production, delivery, and project timelines.
• Identify opportunities for process improvement, automation, and system enhancements to improve efficiency and accuracy.
• Manage workload and staffing to ensure coverage and performance.
• Ensure compliance with internal policies, controls, and possibly regulatory requirements, GAAP (e.g., revenue recognition, audit trails).
• Liaise with legal or external collection agencies for difficult accounts.

Requirements : Qualifications :

Bachelors degree in Accounting, Finance or Business Administration

Experience : Minimum of 3-5 years in accounting with emphasis on accounts receivable and collections in a manufacturing or B2B environment; at least 1-2 years in a supervisory role.

Strong knowledge of accounting principles, AR / collections best practices, credit policies.

Proficiency with ERP systems common in manufacturing preferably in Microsoft Business Central 365.

Excellent Excel skills : ability to analyze data (pivot tables, VLOOKUP, charts, etc.).

Strong communication, negotiation, and conflict resolution skills.

Ability to lead and develop a team.

Attention to detail, strong organizational skills, ability to prioritize.

Customer-oriented mindset.

Strong analytical ability : ability to spot trends and suggest corrective actions.

Work Environment :

This role is onsite but will require regular collaboration with plant personnel and operations leadership. The company fosters a collaborative, high-performance environment where finance plays a key role in supporting growth and operational excellence.

Employees are eligible for most benefits on the 1st of the month following the date of hire.

Salary range : $80,000 - $90,000

Location : This position is onsite (non-remote) at the Companys corporate headquarters in Cinnaminson, NJ. This position will require working overtime and / or working outside of the Companys normal 8 : 30am 5 : 30pm hours of operation.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE. EOE / Minorities / Females / Veterans / Disability

Compensation details : 80000-90000 Yearly Salary

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