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Product Support Coordinator - Shipping & Receiving

Product Support Coordinator - Shipping & Receiving

Utah StaffingOgden, UT, US
20 hours ago
Job type
  • Full-time
Job description

Product Support Coordinator

Product Support Coordinator - Shipping & Receiving

Job Title : Product Support Coordinator

Pay Rate : $18-$24 / hr (depending on experience)

Location : Ogden, UT

Start Date : Right Away

Shift : 1st shift : 6 : 00am -2 : 30pm (Monday through Friday)

Keywords : #ProductSupport #Manufacturingjobs

Benefits :

  • Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision
  • 401k
  • On the job training / cross-training
  • Life Insurance, disability insurance
  • Voluntary life insurance for family members available.
  • Accident and critical illness insurance optional.
  • Scheduled performance reviews
  • Referral program

Responsibilities :

Parts Identification & Inventory Management

  • Understand the requirement to identify parts using the proper identification methods and equipment indicated by the traveller and / or blueprint preferred.
  • Review traveller or other appropriate documents to determine if the instructions are appropriate. Recommend identification method changes as appropriate.
  • Maintain accurate serialized records.
  • Maintain effective control of shelf-life / cure dated items.
  • Maintain the equipment and supplies necessary to accomplish assigned responsibilities.
  • Shipping

  • Prepare parts and / or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
  • Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records.
  • Interpret shipping instruction as referenced on company documents or customer, government specifications or standards related to preservation and packing.
  • Prepare stencils and mark shipments in a legible manner.
  • Prepare air bills, bills of lading and sales order forms for the carrier and company records.
  • Contact carriers for dispatching shipments, establishing rates or tracing follow-up information.
  • If required, establish preferred carrier or method of transportation for the most economical and expeditious manner of delivery.
  • Coordinate the shipping schedule to insure customer commitments are met.
  • Plan for future shipments and order materials needed to make shipping containers. Prepare forms and reports.
  • Receiving

  • Receive shipments at receiving dock and forward materials to the appropriate team.
  • Weigh or count incoming / outbound parts or materials.
  • Perform data input to update system records and verify all documents for completeness and accuracy.
  • If required, resolve receiving issues and / or identify concerns preventing proper receiving function to take place and coordinate between departments and monitor outside vendor commitments.
  • Support receiving of Electronic Test Equipment parts at DPPA (Designated Parts Pickup Area) for Electronics Lab and processing / notifying appropriate owner of the assets.
  • Stockroom

  • Receive material, check / inspect and identify parts by type or part number.
  • Prepare parts for storage and place stock in proper location as directed.
  • Select parts from stock to fill orders according to parts / pick lists.
  • Perform cycle inventory count.
  • Maintain, update and access necessary records utilizing appropriate computer systems.
  • If applicable, execute inventory control systems to add requisition, release requisition, edit, fill shortage and delete requisition.
  • Prioritize workload as needed and perform basic maintenance and care of stockroom equipment.
  • Place order for stockroom supplies and shipping boxes.
  • Keep stockroom in clean and working order - establish 5-S cycle as appropriate and maintain work area in a neat and orderly condition.
  • Create visual identification / labels to maintain effective traceability and stock control.
  • Maintain effective control of shelf-life / cure dated items.
  • Maintain effective control of stockroom as bonded room, limit access as appropriate.
  • Observe all safety rules and regulations.
  • Qualifications :

  • Three years related product support experience or demonstrated ability to perform described position responsibilities.
  • Thorough knowledge of policies, procedures and systems in several functional areas and ability to effectively troubleshoot problem situations.
  • May be required to operate moving and lifting equipment and meet OSHA safety qualifications.
  • Preferred experience in the use of forklift, may require forklift operator certificate.
  • Proficient knowledge of computer terminal operations.
  • Must demonstrate manual dexterity.
  • Ability to perform basic mathematical calculations.
  • Proficient in reading, understanding and interpreting related forms and specifications.
  • May be required to lift up to 50 pounds.
  • Must demonstrate effective verbal, written and interpersonal communication skills.
  • Ability to work effectively with others and be a participative team player.
  • Support continuous improvement efforts.
  • Familiarity in the use of Digital Equipment / Camera and Digital Media preferred.
  • Experience with R-Card, MSS, AMAPS, Solumina and other manufacturing travellers / routers preferred.
  • Preferred working knowledge in the use of identification equipment, labeling and shipping equipment.
  • Familiarity in the use of Inventory Management System preferred and able to report critical shortages to appropriate organizations.
  • Understanding of Export Control and International Shipping requirements preferred.
  • Familiarity with ESD parts, packaging and equipment required.
  • Perform other related responsibilities.
  • If you are interested in this role, please apply via the apply now link provided.

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