Talent.com
Head of Forward Deployed Engineering

Head of Forward Deployed Engineering

AnthropicSan Francisco, CA, United States
17 hours ago
Job type
  • Full-time
Job description

Head of Forward Deployed Engineering at Anthropic

Join to apply for the Head of Forward Deployed Engineering role at Anthropic

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic is seeking an exceptional leader to build and scale our Forward Deployment Engineering (FDE) organization. Reporting to the Global Head of Applied AI, you'll lead a team of elite engineers who embed directly with our most strategic customers to drive transformational AI adoption—from rapid prototyping to production deployment of custom agents and enterprise‑scale AI systems.

You’ll architect and operationalize our FDE service portfolio across traditional enterprises and digital native businesses, ensuring customers realize measurable value while building internal AI capabilities. This role requires equal parts technical depth, commercial acumen, and organizational leadership as you scale a high‑leverage team that sits at the intersection of product, engineering, and customer success.

Responsibilities

Build and Scale the FDE Organization

  • Lead, hire, and develop a world‑class team of Forward Deployment Engineers, Engagement Managers, and Platform Specialists
  • Establish hiring standards, onboarding programs, and career frameworks for technical roles (you’ve likely interviewed 500+ people and hired 50+ in previous roles)
  • Build repeatable delivery methodologies for MCP server development, Claude Code SDLC integration, custom agent development, and API product acceleration and continue designing new packages as our products and models evolve

Drive Customer Transformation at Scale

  • Own delivery excellence for Tier 1 enterprise customers and strategic DNB partnerships requiring hands‑on technical support beyond standard Customer Success
  • Partner with Sales and Customer Success leadership to define target account criteria and engagement trigger
  • Architect multi‑agent solutions, Centers of Excellence frameworks, and API integration patterns that become referenceable at Fortune 500 scale
  • Balance 1 : 1 bespoke engagements with 1 : many scalable offerings, determining when to lean on partner ecosystem vs. direct delivery
  • Shape Product and GTM Strategy

  • Synthesize field insights from customer engagements to influence Claude product roadmap, platform tooling (MCP, Agents SDK), and developer experience
  • Collaborate cross‑functionally with Product, Engineering, Research, and Field teams to translate customer pain points into product requirements
  • Define clear handoff protocols between FDE, Customer Success (Activation Managers / CSMs), and Partner channels
  • Build frameworks for measuring customer outcomes : time‑to‑value, adoption velocity, production deployment milestones, and business transformation ROI
  • Establish Commercial and Operational Rigor

  • Define engagement scoping, pricing, and commercial models for FDE services (balancing value capture with strategic investment)
  • Resolve IP ownership frameworks and contractual considerations for co‑developed solutions (e.g., JPMC precedent)
  • Build capacity planning models to allocate scarce FDE resources against competing customer priorities
  • Create executive visibility through QBRs showcasing FDE impact : lighthouse customer wins, reference architectures, and measured business outcomes
  • Qualifications

    Leadership & Team Building

  • 10+ years in technical roles with 5+ years leading engineering or solutions teams through hypergrowth
  • Experience building 0→1 organizations or new service lines within existing companies
  • Proven ability to attract, develop, and retain senior technical talent in competitive markets
  • Understanding of enterprise software deployment, API integration patterns, and SDLC tooling
  • Knowledge of AI / ML systems, LLMs, or developer tooling
  • History of embedding with customer engineering teams to deliver complex technical solutions
  • Comfortable whiteboarding system architectures, debugging production issues, and reviewing code alongside your team
  • Commercial & Strategic Acumen

  • Experience defining professional services offerings, engagement models, and pricing strategies
  • Ability to balance customer success investment with revenue accountability and margin discipline
  • Track record navigating complex enterprise sales cycles, particularly with Fortune 500 accounts
  • Skill in cross‑functional leadership : you’ve aligned Sales, Product, Engineering, and CS organizations around common goals
  • Why This Role Matters

    You’ll be building the team that proves Claude can drive transformational business outcomes in the world's most complex enterprises. Every engagement creates referenceable customer success stories, informs product development, and establishes patterns that scale across our customer base. This is a rare opportunity to shape how AI adoption happens at Fortune 500 scale.

    Logistics & Compensation

  • Travel : Expect 30%–40% travel to customer sites and team locations
  • Annual Salary : $300,000—$400,000 USD
  • Education requirements : We require at least a Bachelor's degree in a related field or equivalent experience.
  • Location‑based hybrid policy : Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
  • Visa sponsorship : We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
  • We Encourage You to Apply Even If You Do Not Believe You Meet Every Qualification

    Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

    How We’re Different

    We believe that the highest‑impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large‑scale research efforts. And we value impact — advancing our long‑term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest‑impact work at any given time. As such, we greatly value communication skills.

    Come Work with Us!

    Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

    Guidance on Candidates' AI Usage : Learn about our policy for using AI in our application process

    #J-18808-Ljbffr

    Create a job alert for this search

    Head Of Engineering • San Francisco, CA, United States

    Related jobs
    • Promoted
    Head of Engineering

    Head of Engineering

    Alex AISan Francisco, CA, United States
    Full-time
    Alex is one of the fastest growing startups to come out of its YC batch with strong traction.We’re generating revenue and well-funded by some of the best investors in the Valley with years of runwa...Show moreLast updated: 3 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    Grepr, Inc.San Francisco, CA, United States
    Full-time
    Grepr is a deep tech company where we highly value relationships, collaboration, focus, and execution.As the engineering lead, you will take over a tightly knit high-performing engineering team, he...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Vehicle Engineering

    Head of Vehicle Engineering

    PebbleFremont, CA, United States
    Full-time
    Head of Vehicle Engineering at Pebble.We are seeking a seasoned executive to lead Pebble’s vehicle engineering team.As the Head of Vehicle Engineering, you will be a key driving force behind the de...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    CaraaPalo Alto, CA, United States
    Full-time
    We\'re living through a fundamental shift in how people discover, evaluate, and purchase products.The next generation doesn\'t respond to traditional marketing—they build relationships with brands ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Founding Head of Engineering

    Founding Head of Engineering

    Lawrence HarveySan Francisco, CA, United States
    Full-time
    We’re partnering with an ambitious, venture-backed investment firm reinventing how markets are understood and traded.They’re building an AI-driven foundation model for U. They’re now hiring their Fo...Show moreLast updated: 6 hours ago
    • Promoted
    Head of Product Engineering

    Head of Product Engineering

    Nuro, Inc.Mountain View, CA, United States
    Full-time
    Nuro is a self-driving technology company on a mission to make autonomy accessible to all.Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automoti...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    GradientSan Francisco, CA, United States
    Full-time
    Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability.Our mission is to combat the escalating challenge of climate change by redefin...Show moreLast updated: 15 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    MedraSan Francisco, CA, United States
    Full-time
    At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Continuous Science Platform that helps...Show moreLast updated: 26 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    ReductoSan Francisco, CA, United States
    Full-time
    Reducto helps AI teams ingest real‑world enterprise data with state‑of‑the‑art accuracy.The vast majority of enterprise data— from financial statements to health records— is locked in unstructured ...Show moreLast updated: 30+ days ago
    • Promoted
    Head of AI Engineering

    Head of AI Engineering

    Serval, Inc.San Francisco, CA, United States
    Full-time
    At Serval, we're building the AI platform for IT teams.Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by building the platform for AI agents to resolve IT issues instead...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    OneSchemaSan Francisco, CA, United States
    Full-time
    More than 90% of all the enterprise data in the world lives in unstructured data, be it spreadsheets, PDFs, or documents. We see an incredible opportunity to be the AI document automation platform t...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    David AISan Francisco, CA, United States
    Full-time
    David AI is the first audio data research company.We bring an R&D approach to data–developing datasets with the same rigor AI labs bring to models. Our mission is to bring AI into the real world, an...Show moreLast updated: 22 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    SuperpowerSan Francisco, CA, United States
    Full-time
    Superpower is building the future of preventative health.We help people unlock peak performance and longevity—and we’re working to put an AI doctor in every person’s pocket.We have product-market f...Show moreLast updated: 4 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    JeconaSan Francisco, CA, United States
    Full-time
    We are partnering with a mobile start up that is building the next generation of dating — one that’s more honest, intentional, and human. They are looking for a Head of Engineering to own technical ...Show moreLast updated: 3 days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    ZaniaSan Francisco, CA, United States
    Full-time
    Every enterprise spends millions of dollars on Governance, Risk, and Compliance (GRC).It''s one of the most critical, yet universally painful, parts of running a business.For decades, this industry...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Platform Engineering

    Head of Platform Engineering

    DescriptSan Francisco, CA, United States
    Full-time
    Our vision at Descript is to build the next-generation platform for fast and easy creation of audio and video content.We are trusted by some of the world's top podcasters and influencers, as well a...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Engineering

    Head of Engineering

    iota Biosciences, Inc.Alameda, CA, United States
    Full-time
    Biosciences, a wholly owned subsidiary of Astellas Pharma US, is advancing a new class of bioelectronic medicines through the development of fully implantable Class III medical devices.Our propriet...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Application Engineering

    Head of Application Engineering

    Randstad USAFremont, CA, United States
    Full-time
    In this role you will lead and grow the Applications Engineering team to drive integration, performance, and adoption of advanced battery solutions across consumer, wearable, and defense technologi...Show moreLast updated: 2 days ago