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Maitre D
Maitre DMaple & Ash - Chicago • Chicago, IL, US
Maitre D

Maitre D

Maple & Ash - Chicago • Chicago, IL, US
17 days ago
Job type
  • Full-time
Job description

Join  Maple Hospitality Group , where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and  two-Michelin-starred Chef Danny Grant , known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating  iconic destinations .

We believe success hinges on  impeccable food, world-class service, and one-of-a-kind dining experiences . As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find  endless opportunities for growth, travel, and continuing education .

Our culture is built on four core principles :

Generosity :  Always give more, exceed expectations.

Excellence :  Deliver exceptional work with unmatched expertise.

Fun :  Love what you do, laugh often, and enjoy the journey.

Fail Fast :  Learn from mistakes, adapt, and keep improving.

As our Maître D’, you are the heartbeat of the guest experience—the warm welcome, the seamless flow, the final goodbye that leaves a lasting impression. You’re the face of the restaurant and the guardian of its ambiance. We’re looking for a poised, intuitive leader who knows how to manage a door like a maestro conducts an orchestra. You thrive on the energy of a busy room, have a sharp eye for detail, and can charm a first-time guest or VIP regular with equal finesse.

What You’ll Do

  • Be the first and last face guests see—welcoming them with warmth, sending them off with grace.
  • Read the room : Match guests with the right server or captain, set the tone, and maintain a fluid floor.
  • Orchestrate the vibe : Manage lighting, music, and temperature to ensure an elevated, dynamic ambiance.
  • Oversee and train the host team with the basics of service etiquette and hospitality standards.
  • Prepare and lead pre-shift : Print OpenTable / SevenRooms reports and flow charts to ensure smooth execution and accurate guest communication.
  • Collaborate with reservationists to create custom menus and flag special occasions, dietary notes, and VIP profiles.
  • Partner with Events, Culinary, and FOH teams to manage large parties, special builds, and Bocuse-level experiences.
  • Maintain VIP access, concierge relationships, and investor connections with polish and professionalism.
  • Track and manage outreach ROI, and build relationships with residential buildings, retailers, and corporate offices to drive new guest acquisition.
  • Stay on top of tech tools : Manage and maintain SevenRooms / OpenTable guest profiles, availability, capacity, and trend data.

Benefits

  • Health Care Benefit - Medical, Dental & Vision coverage
  • Accident Insurance
  • Paycheck Protection
  • Life Insurance
  • Employee Assistance Program + additional resources
  • Discounted monthly membership to all FFC locations
  • Dining Benefit at all Maple Hospitality Group locations
  • Discounted Parking (when applicable)
  • Travel & Growth Potential
  • Staff Meals
  • Progressive Paid Time Off
  • Employee Referral Program
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    Maitre • Chicago, IL, US

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