Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference.
MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE
Responsibilities for the Help Desk Specialist include:
• Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices
• Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues
• Work directly with employees and officials to troubleshoot and resolve technical issues
• Execute operations in support of the Enterprise Service Desk
• Meet service goals by opening and closing tickets, executing scripts, and answering calls
Required Qualifications for the Help Desk Specialist include:
• Must have an Active Secret Clearance
• 1+ Years of IT experience
• Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher
• Experience with troubleshooting, ticketing systems, and support for IT devices
Compensation for the Help Desk Specialist include:
• Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law
$50-55,000/year
Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, . coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran
#LI-Onsite
#LI-MZ1
Help Desk Specialist • Kansas City, Missouri
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in... Show more
WarehouseQuote leverages technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do.WarehouseQuote has built an integrated ... Show more
As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and ... Show more
Dispute Resolution Specialist I.The Dispute Resolution Specialist I is responsible for processing electronic funds transfer (EFT) investigation claims in a fast-paced work environment and serves as... Show more
Key Account Support Specialist.As a Key Account Support Specialist, you will play a pivotal role in driving client success.Your primary responsibilities will include directing client annual review ... Show more
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Show more
Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies.Stay adaptable to changing ... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Wachter's greatest asset is the people who work here.Join the Wachter family and chart your career path!.Wachter is currently seeking an experienced Operations Support Specialist to manage auto acc... Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more
Coordinates activities of subordinates.Maintains a variety of records requiring classification and compilation of varied information.Compiles special reports or studies where analysis of complicate... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
Vector Marketing is interviewing now for part time sales positions.Basic responsibilities include meeting with customers, selling our Cutco products, and placing any orders.Prior work or sales expe... Show more
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home.They will appreciate the pristine lobby, your... Show more
IntePros Federal is seeking a .This senior technical role provides leadership and hands‑on support for service desk operations across multiple sites, ensuring that IT support services and ITIL‑alig... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Negotiations Specialist Job Duties: Call providers, navigate call trees to get to the right people Negoti... Show more
Be the welcoming face and first point of contact for our organizationand help create a positive experience for every visitor and caller.Schedule: M-F 8 am-5 pm, with requirements to be in the closi... Show more
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military... Show more
