Bilingual Customer Support Consultant

A company is looking for a Customer Support Consultant (fluent Spanish & English).

Key Responsibilities

Provide exceptional customer support via calls, emails, chats, and social media

Build positive and long-lasting relationships with customers

Maintain working knowledge of client products and services while meeting team KPIs

Required Qualifications

Excellent English and Spanish communication skills (C1 level for both spoken and written)

Experience in a customer support role

Analytical and research skills

Positive and responsible attitude

Personal laptop or computer (at least 8GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)