Count Room Assistant Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Assists in supervising and managing staff in the Count Room. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives;

reporting budget concerns to manager.

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains daily drop schedule and responsible for the approval process of the drop schedule.
• Ensure soft currency is accounted for and recorded in accordance with company policies and procedures.
• Manually counts large amounts of currency.
• Reviews and compiles reports generated by Soft Count.
• Ensures company assets are properly accounted for and secured.
• Accounts for all table games documentation.
• Oversees the maintenance of machinery used in count room operations.
• Ability to function with secured access for ingress / egress to count room.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Performs all other related and compatible duties as assigned.

BRING US YOUR BEST.

• Associate’s degree ( or Bachelor's degree (B. .
• Two years minimum experience in count operations or similar functions.
• Ability to communicate with internal and / or external guests.
• Ability to read and comprehend company policy and procedures manuals, as well as departmental correspondence.
• Ability to effectively present information in one-on-one and small group situations to guest and Cast Members.
• Ability to write correspondence such as memorandums, procedures and departmental incident reports.
• Ability to read, to write, to comprehend and speak English.
• Ability to understand and perform duties in accordance with :
• Departmental, property and company policies and standards
• State Gaming Board requirements
• Sarbanes-Oxley
• Internal Controls
• Ability to stand for extended periods of time.

STAY IN THE GAME. FOLLOW US.