Lead Engineer- Messaging & Collaboration

Optimum

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

The Lead Messaging & Collaboration Engineer provides support, implementation, and design services for Microsoft O / M365, Azure, and Windows-based systems across the enterprise, including directory and identity management solutions. The Lead resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. The Lead applies new solutions through research and collaboration with team and determines course of action for new application initiatives as well as implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft O / M365, Azure, SSO, Active Directory, PowerShell Scripting, and Active Directory Federation Services. Exchange and Exchange Online Management. Familiarity with Security & Compliance in O / M365. Experience with Message Hygiene solutions.

Responsibilities

• Design, Install, and Administration of on-prem Exchange, and Exchange Online.
• Design, Implement, and Enforce Email System Security, hygiene, SPAM Control, Geofencing
• Ownership and Administration of SPF, DMARC Policies
• Privileged Information Manager, and Access Control Review
• Develop automation routines to replace manual processes and increase efficiency.
• Interact with end users to troubleshoot reported problems or to perform required system maintenance activities.
• Escalate problems to management and / or vendors in a timely fashion.
• Develop techniques and implement the resolution of problems based on root cause analysis.
• Follow established Change Control procedures to document all production changes, and to limit unexpected interruptions to the production environment.

Qualifications

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

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