Director of Strategic Portfolio Operations

Director of Strategic Portfolio Operations

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Director of Strategic Portfolio Operations is a key leadership role responsible for driving enterprise-wide planning, operational rhythms, and strategic alignment across the CTO organization and Lumen. This role serves as the connective tissue between product, engineering, and transformation teams, ensuring that quarterly planning, initiative intake, and portfolio dependencies are managed with precision and transparency. As a trusted partner to senior leadership, this leader will facilitate operational reviews, liaise with the Lumen Transformation Office, and enable disciplined execution of strategic priorities.

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead and coordinate quarterly planning cycles across CTO and partner organizations.
• Manage intake processes for strategic initiatives, ensuring clarity, prioritization, and alignment with enterprise goals.
• Partner with Finance, Strategy, and Transformation teams to ensure planning inputs and outputs are integrated across functions.
• Facilitate monthly and quarterly operational reviews, business rhythms, and executive updates.
• Establish and maintain governance models to support consistent execution and decision-making.
• Drive accountability through structured reviews, retrospectives, and performance tracking.
• Develop and maintain an executive level comprehensive view of cross-functional dependencies across the product and engineering portfolio.
• Identify and mitigate risks related to delivery, resource constraints, and strategic alignment.
• Enable proactive scenario planning and decision support for leadership.
• Serve as the primary liaison to the Lumen Transformation Office, ensuring transparency and alignment across enterprise initiatives.
• Translate transformation goals into actionable plans and track progress against key milestones.
• Support change management efforts to drive adoption of new processes and tools.

What We Look For in a Candidate

Bachelor's degree in Business, Engineering, or related field; MBA or advanced degree preferred. 10+ years of experience in strategic planning, portfolio operations, or program management in a technology or enterprise environment. Proven ability to lead cross-functional planning and governance processes. Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha). Strong understanding of enterprise transformation, planning cycles, and operational rhythms. Exceptional communication, facilitation, and stakeholder management skills. Experience working in matrixed organizations and driving alignment across diverse teams.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Equal Employment Opportunities : We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.