Talent.com
Delivery Principal
Delivery PrincipalLiatrio • Charlotte, NC, US
Delivery Principal

Delivery Principal

Liatrio • Charlotte, NC, US
22 days ago
Job type
  • Full-time
Job description

Delivery Principal

Liatrio is a boutique consulting firm that helps enterprises deliver software faster, safer and more efficiently. Our work is dual mode : engineering delivery and people enablement. We lead DevOps transformations in many different industries, anywhere from financial institutions to healthcare providers to the department of defense.

We're looking for someone with recent experience as an account principal, delivery principal, engineering director, consulting director, or engineering vice president who is passionate about both best practices in modern engineering and enabling clients through transferring knowledge, coaching, training and upskilling.

The delivery principal is accountable for engagement excellence for our clients, building and maintaining solid client relationships as a trusted strategic advisor, and overall engagement success. Internally, this role will foster positive team morale, provide individual feedback and drive the staffing needs of an engagement. This role may have 4-10 direct team members directly reporting to them and potentially 8-10 second-line reports, from Associate Engineer to Technical Principal, and be responsible for one large engagement or several smaller engagements.

Industry titles that usually correspond to our work : Engineering Director, Director of Professional Services, Director of Platform Engineering, Director of Cloud, Vice President of Engineering, Head of Center of Excellence, Head of DevOps, Strategic Architect, Consulting Director, Delivery Principal

Liatrio lives and breathes the following traits; people on our team tend to have a combination of the following qualities :

  • Willingness and hunger to learn
  • Devotion to open communication and transparency
  • Value collaboration and willingness to share responsibilities across internal and client work
  • Effectively communicate in difficult conversations
  • Desire to solve complex problems - interpersonal, technical, and business
  • Ability to acknowledge shortcomings and provide solutions
  • Empathy towards others
  • Appreciate mentoring and helping others grow
  • Navigate ambiguity and frequent change

This is a manager role. You're happy being a "hands-on" trusted advisor for clients' DevOps transformation and guiding others to do the same.

We each bring varying degrees of knowledge to the table. You will have experience in several of these areas but not necessarily all of them. This is not a comprehensive list; there may be other equally valuable skills and experience you bring that are not listed here.

Delivery Excellence

  • Deliver with excellence - Execution of contractual obligations to deliverables, documentation, and providing an excellent customer experience
  • Delivery strategy - Working closely with leadership, Liatrio team members and the client, contribute to and evolve the overall strategy for the DevOps technical engagement
  • Trusted advisor - Guide clients on technical and methodological best practices, provide strategic influence, share industry insight, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
  • Client relationship - Build, grow, and maintain Liatrio relationships with the key customer stakeholders
  • Technical knowledge - Architect solutions and solve complex engineering challenges in the engagement, as well as collaborate with both Liatrio team members and customer team members
  • Customer feedback - Maintain weekly and monthly updates, executive summaries, conduct regular surveys and gather feedback, measure outcomes, stakeholder check-ins
  • Oversight and accountability - Maintain resource forecast and actual, invoice accuracy, and timely submission
  • Team Development

  • Team morale and alignment - Accountable for overall morale and well-being of the Liatrio team engaged on the client
  • Direct reports - 4-8 team members of varying experience levels, coaching / mentoring with weekly 1 : 1s, real-time feedback, support career development, and formal feedback monthly & bi-annually
  • Team accountability - Ensure accurate time tracking, alignment with contractual obligations, assist team members at first signs of struggle and balance delivery hours with internal projects
  • Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise leadership and PeopleOps on hiring, onboarding, and rotation to prevent burnout
  • Liatrio Growth

  • Customer growth & expansion - Support executives' & sales team's work in providing an excellent customer experience, identifying opportunities for expansion, promoting Liatrio, and validating SOWs
  • Liatrio IP development - Leveraging our industry insights to create accelerators that will be valuable to future engagements, support our internal efforts and grow the community
  • Tools and Technologies

  • Build systems, using technologies like Azure DevOps, GitHub Actions, GitLab
  • Infrastructure as Code, like Terraform or Cloud Formation
  • Cloud native technologies, such as Kubernetes and Istio
  • Cloud providers, like Microsoft Azure, AWS and Google Cloud
  • Observability, through tools such as Prometheus, Elasticsearch, Grafana, DataDog or Zipkin
  • Modern source control management systems and branching strategies
  • Application Development, comfortable reviewing code and empathizing with developers across the SDLC
  • Specifics

  • Full benefits including unlimited PTO, funded HSA option, 401k match, monthly LiveWell stipend, and quarterly company bonus
  • Annual base salary : $170,000- $200,000, depending on experience
  • Employment eligibility : must be authorized to work in the United States or Canada without the need for sponsorship.
  • Travel availability : we divide our time between working remotely and visiting our client sites located throughout the U.S. Travel typically ranges from 8-12 times a year to a few times per month.
  • Liatrio is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact hello@liatrio.com.

    Create a job alert for this search

    Principal • Charlotte, NC, US

    Related jobs
    Delivery Opportunities Near Me? - Deliver with Uber Eats (Langtree)

    Delivery Opportunities Near Me? - Deliver with Uber Eats (Langtree)

    Uber eats • Langtree, Devon, United Kingdom
    Part-time +1
    Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs o...Show more
    Last updated: 1 hour ago • Promoted • New!
    Senior Engagement Manager, Integration Delivery

    Senior Engagement Manager, Integration Delivery

    AmerisourceBergen Corporation (Cencora) • Fort Mill, SC, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Mergers & Acquisitions

    Director, Mergers & Acquisitions

    Sunbelt Rentals • Fort Mill, SC, United States
    Full-time
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...Show more
    Last updated: 11 days ago • Promoted
    Lineman 3rd Class - Non-union

    Lineman 3rd Class - Non-union

    Asplundh Tree Expert • Statesville, NC, US
    Full-time
    Overhead Distribution Apprentice Lineperson.The Overhead Distribution Apprentice Lineperson will assist with construction and maintenance of overhead distribution lines and equipment.Health / Dental / ...Show more
    Last updated: 30+ days ago
    Delivery Driver - Medical Equipment

    Delivery Driver - Medical Equipment

    Lincare Holdings • Charlotte, NC, US
    Full-time
    Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services.We are currently seeking a Delivery Driver to join our growing team, ensuring safe a...Show more
    Last updated: 28 days ago • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Belmont, NC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 25 days ago • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDash • Statesville, NC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 25 days ago • Promoted
    Medical Delivery Driver

    Medical Delivery Driver

    Lincare Holdings • Rock Hill, SC, US
    Full-time
    This employee performs equipment setups, specifically concentrators, durable medical equipment, etc.This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and oth...Show more
    Last updated: 30+ days ago • Promoted
    Trimmer A

    Trimmer A

    Asplundh Tree Expert • Statesville, NC, US
    Full-time
    Company-sponsored Retirement Plan.Health Insurance (Medical / Dental / Vision).Life, long-term / short-term disability insurance. Essential Functions & Responsibilities : .Trims and / or removes trees, branch...Show more
    Last updated: 30+ days ago
    Delivery Driver(05558) - 1837 E Broad St

    Delivery Driver(05558) - 1837 E Broad St

    Domino's Pizza • Statesville, NC, US
    Full-time
    Right now Domino's is looking for qualified drivers to staff stores in your area.We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what...Show more
    Last updated: 30+ days ago • Promoted
    Technical Delivery Mgr

    Technical Delivery Mgr

    Globalchannelmanagement • Charlotte, North Carolina, United States
    Full-time
    Quick Apply
    Technical Delivery Mgr needs 7+ years in a technical role.Technical Delivery Mgr requires : .Ability to work autonomously, solving complex problems in an ambiguous environment.Knowledge and understan...Show more
    Last updated: 30+ days ago
    DELIVERY DRIVER

    DELIVERY DRIVER

    Moe's • Fort Mill, SC, US
    Full-time
    PAY : $20 PER HOUR-$30 PER HOUR.SHORT SHIFTS - 1-3HRS PER DAY - 90% AROUND LUNCHTIME.As a Moe's Delivery Driver, you'll enjoy the benefits of working in a fun, fast paced environment.You will be res...Show more
    Last updated: 30+ days ago • Promoted
    Delivery Driver

    Delivery Driver

    Papa John's • Fort Mill, SC, US
    Full-time +1
    Do you want to have fun, be eligible for numerous career advancement opportunities and discounts on pizza? What about a company that offers many benefits as well as free college tuition? If so, com...Show more
    Last updated: 30+ days ago • Promoted
    Deliver with Uber Eats - Sign Up and Start Earning (Langtree)

    Deliver with Uber Eats - Sign Up and Start Earning (Langtree)

    Uber eats • Langtree, Devon, United Kingdom
    Part-time +1
    Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs o...Show more
    Last updated: 1 hour ago • Promoted • New!
    Delivery Driver

    Delivery Driver

    South Carolina Staffing • Fort Mill, SC, US
    Full-time +1
    Do you want to have fun, be eligible for numerous career advancement opportunities and discounts on pizza? What about a company that offers many benefits as well as free college tuition? If so, com...Show more
    Last updated: 6 days ago • Promoted
    Pizza Delivery Driver

    Pizza Delivery Driver

    Marco's Pizza • Statesville, NC, US
    Full-time +1
    Pay rates may vary per location.Be honest! Who doesn’t like to drive around in their car, listen to music and get paid for it! Marco’s Pizza is the premier pizza franchise in the United States and ...Show more
    Last updated: 17 days ago
    Supervisory Principal

    Supervisory Principal

    TEKsystems • Charlotte, NC, United States
    Full-time
    We are currently looking to hire an Analyst within the Advisor Review area of the Business Risk Management department within the Compliance, Legal and Risk (CLR) organization.The Advisor Review Ana...Show more
    Last updated: 26 days ago • Promoted
    Manager, Transportation Procurement (Cross-Dock & Store Delivery)

    Manager, Transportation Procurement (Cross-Dock & Store Delivery)

    Ross Stores • Fort Mill, SC, US
    Full-time
    Transportation Procurement Manager.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been b...Show more
    Last updated: 30+ days ago • Promoted