Rehabilitation Technician Department Receptionist - EntireCare Flagstaff

Rehabilitation Technician Medical Office Receptionist

The Rehabilitation Technician Medical Office Receptionist is a dual role of a Rehabilitation Technician and Medical Office Receptionist duties. Under the direction of the Lead Therapist, Manager, and Director, this position assists therapists in carrying out treatment plans, makes preparations for treatments, and provides direct patient care. The role is also responsible for a variety of day-to-day office and administrative tasks, ensuring that the office operations run smoothly. This individual will serve as an interdepartmental staff liaison between staff, providers and customers to ensure professional service and promote customer relations.

The Rehabilitation Technician Medical Office Receptionist is able to function independently and demonstrates appropriate decision making skills within established guidelines. This individual will also maintain strict confidentiality and utilize discretion at all times.

This position's work location is on site only.

Responsibilities

Patient Care

• Reviews appropriate patient data prior to patient treatment.
• Follows Therapist treatment plan to achieve the stated goals and documents appropriately.
• Escorts patients to therapy treatments, prepares treatment areas as well as patients and equipment for treatment.
• Performs treatments and patient care activities as directed, in a timely and safe manner following appropriate policy and procedures.
• Prioritizes and solves problems to meet changing patient needs.
• Follows guidelines for safety with regard to contact precautions and all policies / procedures dealing with blood borne pathogens.
• Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner.
• Reports significant changes in patient condition to therapist.

Scheduling

Administrative

Communication

Compliance / Safety

Qualifications

Education High School Diploma or GED - Required

Associate's Degree - Preferred

Certification & Licensures Fingerprint Clearance Card application number- Required upon hire

Fingerprint Clearance Card- Required within 90 days of hire

Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.

Experience Rehabilitation or physical therapy office experience - Preferred

Two years in medical office - Preferred

Two years of customer service experience - Preferred

Math / Cash handling experience - PreferredPrevious experience with Dimensions, Lawson, Halogen, Micas, Microsoft Office Suite - Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.