Job Title
Lead BA
Location
Hybrid onsite 2-3 days - Broadway / Manhattan, New York
Duties / Day to Day Overview
- Leading a cohesive team of internal and external technical staff, and of key users in the execution of new Merchandising projects by :
Acting as a liaison between business stakeholders and IT leadership, translating high-level business strategy into actionable technical solutions.
Championing change management initiatives, ensuring user adoption and engagement with new systems or processes.Leading efforts in the support of existing systems, processes, services and / or in the execution of new projects, ensuring that :Use cases and requirements are accurately captured
Work with vendors to create wireframes and review with the business to ensure solution fits our needs.Detailed functional designs are created and handed off to Development TeamTest and training plans are designed and executed successfullyCommunication to project managers and leadership is accurate / detailed and projects are completed on time and under budgetTaking a leadership role in exploring and analyzing new processes, services, and application functions and technologies to :Gather detailed business requirements by facilitating workshops, interviews, and stakeholder meetings and translating them into effective solutions.
Communicate complex technical concepts to non-technical stakeholders, ensuring mutual understanding across departments.Build and maintain strong partnerships with cross-functional teams, including IT, merchandising, support, and other stakeholders.Ownership of functional area; responsible for managing and optimizing the product backlog for merchandising or planning systemsSupporting existing production systems
Defining and prioritizing system problems and enhancement requests; analyzing to identify and address root causesCoordinating related support and development activities (whether they be internal or external)Support testing processes fixes and / or enhancementsAssess application issues to identify root causesTop Requirements
(Must haves)
Undergraduate degree in information systems, computer science, or a related technical discipline or equivalent work experienceAt least 3 -5 years of experience supporting IT systems, processes, or capabilities. Solid understanding of IT processes and dynamics within a complex, highly integrated environmentA solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practicesStrong problem solving, and root cause analysis skillsExperience working with engineers and developers preferredUnderstanding of application development and software development lifecycle conceptsUse Case and User Story DevelopmentExperience with Agile (Scrum and SAFe Framework) and Waterfall approaches preferredExperience working with Wireframing tools preferredAbility to work with business to understand processes and document requirementsExperience with tools such as JIRA, Confluence, Azure DevOps, Visio, Power BI, Tableau, or equivalent.Familiarity with ERP or merchandising systems (e.g., Oracle Retail, SAP, Blue Yonder) and integration with planning and forecasting tools.Understanding of Import Logistics and Tariff law a plusLight project management