Talent.com
WordPress Support Developer

WordPress Support Developer

WP BuffsWashington, DC, United States
5 days ago
Job type
  • Full-time
Job description

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will involve working with a large number of clients through a support ticket system.

Responsibilities

  • Managing support tickets
  • Site edits within WordPress
  • Plugin, theme, and core updates
  • Security optimizations
  • Performance optimizations
  • Down or broken sites
  • Talking with hosting support teams
  • Handling client concerns or complaints
  • Providing first responses to confirm requests have been received and reviewed for completeness
  • Completing tickets and keeping clients informed throughout the process

Requirements

  • Clear, friendly, error?free written English communication
  • Attention to detail
  • Ability to follow instructions
  • Critical thinking and creative problem?solving skills
  • At least 2 years of professional experience with WordPress websites
  • Reliable internet access

    • Benefits

  • Starting pay : $22+ per hour, varying with skills, experience, professionalism, and availability
  • Regular pay increases with seniority
  • Flexible schedule
  • Work from home or anywhere you want

    • Important : Any messages sent to email addresses, social media accounts, phone numbers, live chat, or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.

    Seniority level

  • Entry level

    • Employment type

  • Contract

    • Job function

  • Customer Service
  • IT Services and IT Consulting

    • #J-18808-Ljbffr

    Create a job alert for this search

    Support • Washington, DC, United States