Night Auditor Job Duties : Welcome guests in a warm and friendly manner overnight.
Ascertains guests lodging, purchasing needs.
Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
Registers guests and manages the rooming chart.
Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
Balances cash drawer by counting cash at beginning and end of work shift.
Reconciles nightly finances and reports.
Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Provides pre-arrival support for guests arriving on packages.
Facilitates correspondence with guests.
Knows all essential aspects of our resort or hotel operations.
Acts as the site liaison for the services and sales center.
Works collaboratively with any resort associates and resources.
Night Auditor • 92704 Santa Ana, CA, US
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