Consumer Payments Product Manager

Consumer Payment Product Manager

At Regions, the Product Manager assists in the development, execution, and tracking of marketing or business segments programs for a product or product line by collecting, analyzing, and reporting marketing and sales performance data. This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible.

The Consumer Payment Product Manager will oversee the end-to-end management of our consumer payments and debit card product suite. This leader will be responsible for driving growth, innovation, operational performance, and risk management across all consumer payment channels. This role is critical to delivering seamless, secure, and competitive payment experiences to our retail customers. The ideal candidate brings deep domain expertise in retail banking payments, proven leadership experience, and the ability to connect product strategy to business outcomes.

A successful candidate should :

• Possess a unique mix of business and technical savvy, a passion for consumer payments, customer evangelism, curiosity, a big-picture orientation, and the ability to be a self-starter to drive the ideas to reality.
• Be highly strategic with deep banking product knowledge, execution experience in payments, and a proven ability to work cross-functionally to deliver results.
• Effectively partner with functional areas including strategy, finance, digital, account servicing, operations, risk, fraud, compliance, data analysis, technology, and other partners across the account lifecycle.
• Be highly collaborative and comfortable leading in ambiguous environments, building support and taking ownership of initiatives and product improvements.
• Be comfortable overseeing macro-level views, while diving into the details, identifying gaps, pain points and areas of opportunity through process evaluation and data analysis.

Key responsibilities include :

Overseeing and managing the entire lifecycle of Consumer payment products and debit cards, from design and development to ongoing enhancements and issue management. Partnering across teams to improve digital and in-branch payment experiences, streamline journeys, and eliminate friction points. Overseeing vendor relationships, ensuring strong performance, risk compliance, and alignment with business priorities. Driving the implementation of controls and processes that mitigate operational, fraud, and compliance risk. Tracking and analyzing key performance indicators including customer adoption, transaction usage, product profitability, and operational KPIs. Utilizing data analytics to make informed decisions and recommend actionable insights. Preparing and presenting business cases and product performance updates to stakeholders. Partnering with Finance to develop performance forecasts, track results, and provide insights that guide business decisions. Creating and speaking to reporting that enables leadership visibility into performance drivers.

Education & Experience :

Skills & Competencies :

Position Type : Full time

Compensation Details : Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target :

Incentive Pay Plans : This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and / or company performance. Opportunity to participate in the Long Term Incentive Plan.

Benefits Information : Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please visit the provided link.

Location Details : Regions Center, Birmingham, Alabama

Equal Opportunity Employer / including Disabled / Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.