Process Engineer - Selling Partner Experience

Are you excited about the opportunity to design processes, automate workflows, and simplify tasks? Do you want to contribute to Amazon's ability to scale its operations? We are seeking skilled process engineers with a strong technology background who are ready to dive deep, innovate, and take ownership of their work.

About Our Business

We support Amazon's third-party sellers, one of the most rapidly growing segments of our business, with over a million merchants and vendors selling in Amazon's global marketplace. Our team develops the communication tools and cross-functional initiatives that enable our sellers to succeed. Join us as we transform seller engagement!

Our Impact

Our contributions directly influence Amazon's sales growth in physical merchandise sold by independent third-party sellers. We play a crucial role in attracting and retaining sellers, ensuring that Amazon continues to offer customers the most extensive product selection at competitive prices. We need customer-focused individuals who are passionate about solving the complex challenges that arise with growth and scalability.

Your Role

As a Process Engineer, you'll analyze operational processes and take ownership of designing, developing, testing, launching, and continuously improving high-quality self-service software products known as Paramount workflows. You will collaborate with the broader PSAS organization to understand their business models and develop technical requirements that support our technology programs. You will coordinate with cross-functional teams, including product managers, software engineers, business analysts, and program managers on a range of projects. Additionally, you'll drive improvements in the product development lifecycle for Paramount workflows.

Key Responsibilities

• Engage with program and business stakeholders to gather requirements, create functional specifications, and develop process maps (BPMN).
• Design, develop, test, launch, and enhance Amazon Selling Partner self-service software products (Paramount workflows).
• Become the subject matter expert on Amazon's internal authoring application and workflow engine for developing Paramount workflows.
• Collaborate with software development teams to understand and guide the evolving program technology.
• Create content using various markup languages (Mustache, Markdown, HTML, CSS).
• Leverage Amazon technology and services effectively.
• Investigate technical product or operational issues to suggest and implement simple, effective solutions.

Basic Qualifications

Preferred Qualifications

Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected statuses. Our inclusive culture empowers Amazonians to deliver optimal results for our customers. If you require workplace accommodations during the application and hiring process, including support for interviews or onboarding, please reach out to your Recruiting Partner.

Our compensation reflects labor costs across several U.S. markets, with a base pay range for this position from $81,600 / year in the lowest market to $205,100 / year in the highest market. Pay is influenced by various factors including market location and job-related experience. Along with a competitive salary, Amazon offers a total compensation package that may include equity, sign-on payments, and comprehensive benefits.

This position will remain posted until filled. Applicants should apply through our career site.