Talent.com
Director, Information Systems - Shared Services

Director, Information Systems - Shared Services

Baylor University Medical CenterDallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Director, Information Systems - Shared Services

Director, Information Systems - Shared Services is responsible for planning, developing, and implementing information technology (IT) solutions for Baylor Scott and White Health (BSWH) Shared Services business departments, including Business Operations, Finance, HR, Supply Chain, and First Line (Public Safety, Emergency Management, and Facilities). IT solutions may include new and existing applications, systems architecture, network systems, enterprise-wide systems, computer operations, information security, service management, and telecommunications. In addition, the Director IS Shared Services is responsible for the following :

  • Leads system design, analysis, programming, installation, configuration, quality reviews, and user acceptance of BSWH software, hardware, and systems technology using the Agile / Scrum framework.
  • Directs the development and analysis of business requirements, system specifications, and system integration considerations to determine appropriate IT solutions for BSWH.
  • Establishes and directs IT strategies, initiatives, programs, policies, processes, procedures, and standards to meet the IT needs of the organization in accordance with BSWH Shared Services and Executive business strategies.
  • Identifies, recommends, and implements changes in software, hardware, and systems technology in collaboration with BSWH business service lines in the IS Shared Services portfolio.
  • Assesses and directs the IT function and develops plans for improving IT solutions through increased efficiencies to achieve desired service, security, and cost levels.
  • Develops functional plans for managing IT resources, including activities to be performed through third-party relationships to best manage the BSWH IT systems.
  • Provides guidance on high priority IT projects, information system integrations, IT industry trends, and current and future IT investments needed to support BSWH business objectives and future growth.
  • Makes final decisions on Run operational matters and ensures achievement of Run objectives.
  • Plans and directs the operations of a department or area, with responsibility for staffing, processes, budgets, and costs of the unit.
  • Leads and advises subordinate(s) to meet schedules, resolve technical problems, and monitor performance. Has a larger, more complex organization or functional area than a manager. Often has one or more managers or supervisors reporting to the role.

Essential Functions Of The Role :

  • Directs IT solutions for assigned area of responsibility for BSWH
  • Serves as trusted technical advisor to BSWH Shared Services Business Leadership, and resolves problems, provides IS process guidance, and recommends solutions based on business requirements
  • Recommends and implements strategic and operational plans and priorities for information services aligned to BSWH Shared Services and Executive business strategies. Maintains and fosters stakeholder relationships with Shared Services Business Leadership to establish and continuously groom prioritized business technology roadmaps.
  • Establishes Objectives & Key Results (OKRs) with Shared Services Business Leadership that meets business strategies and measures IS success in meeting the strategies.
  • Directs the development and implementation of IT initiatives and projects using the Agile / Scrum framework, including current and proposed technical architecture, applications, and processes that will improve IT service delivery and deliver business value.
  • Partners with Shared Services Business Leadership to prioritize IS projects, ensure the project Product Backlogs are executed in business priority and continuously groomed, provide mentoring to Product Owners, ensure long-term sustainability of the implemented solutions, and maintain cost effectiveness of the project.
  • Leads application selection, software systems development, systems maintenance, production activities, and necessary support resources in conjunction with the Shared Services Business Leadership.
  • Ensures that IT services are delivered in a timely, accurate, effective, and cost-efficient manner to provide outstanding customer service to user groups. This includes timely management and negotiation of software licensing and subscription renewals in conjunction with Shared Services Business Leadership to budget their cost without variance to actual cost and without missing licensing and subscription end dates.
  • Acts as a IT liaison for assigned areas of responsibility, including senior leadership, vendors, and user groups, to ensure effective IT communications.
  • Directs Run operational for applications for the business service lines in the IS Shared Services portfolio, ensures achievement of Run OKRs, approves ad-hoc break-fix enhancements and activities, including change and release management.
  • Key Success Factors :

  • Bachelor's degree in IT, computer science, or related field preferred.
  • 5+ years of experience in IT management, IT application development specifically using Agile, or related field.
  • 1+ years of experience in a leadership role.
  • Experience in IT operations, service delivery, project management, service level management, and vendor management. Managed Services
  • Partner experience and knowledge of Service Integration and Management (SIAM) preferred.
  • Knowledge of IT technologies, including server, virtualization, networking, and storage.
  • Experience leading large technology deployments and initiatives, preferably in healthcare environment.
  • Technical or service management certification preferred, such as Information Technology Infrastructure Library (ITIL) certification.
  • Excellent written, verbal, and presentation skills.
  • Demonstrated experience examples of critical thinking to resolve business and / or IS problems.
  • Benefits :

    Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Eligibility on day 1 for all benefits
  • Dollar-for-dollar 401(k) match, up to 5%
  • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
  • Immediate access to time off benefits
  • Preferred Candidates Will Have Experience With :

  • Healthcare
  • Enterprise resource planning (ERP) software such as Lawson
  • Enterprise Information Management (EIM) platform
  • PeopleSoft
  • Minimum Qualifications :

    EDUCATION - Bachelor's or 4 years of work experience above the minimum qualificationEXPERIENCE - 5 Years of Experience

    Create a job alert for this search

    Director Information • Dallas, TX, US

    Related jobs
    • Promoted
    Director of Technology

    Director of Technology

    JobotIrving, TX, US
    Full-time +1
    IT Leadership Opportunity at Hyper Growth DFW Organization.This Jobot Job is hosted by : John Armel.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary...Show moreLast updated: 4 days ago
    • Promoted
    Director of IT Service Delivery

    Director of IT Service Delivery

    HKSDallas, TX, US
    Full-time
    Global IT Service Delivery And Help Desk Manager.Responsible for leading the global IT Service Delivery and Help Desk operations, playing a critical role in shaping and executing the broader IT str...Show moreLast updated: 30+ days ago
    • Promoted
    Manager of IT - Enterprise Asset Management

    Manager of IT - Enterprise Asset Management

    CaterpillarIrving, TX, US
    Part-time
    Enterprise It Asset Management Leader.Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about e...Show moreLast updated: 4 days ago
    • Promoted
    Director of IT Service Management, Hospital

    Director of IT Service Management, Hospital

    Southern Medical RecruitersDallas, TX, US
    Full-time
    Director of IT Service Management, Hospital.Southern Medical Recruiters is a healthcare / hospital recruitment organization with hospitals clients nationwide. Candidates must have strong hospital expe...Show moreLast updated: 30+ days ago
    • Promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyBedford, TX, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 30+ days ago
    • Promoted
    Director, IT Operations

    Director, IT Operations

    CinemarkPlano, TX, US
    Full-time
    As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks.With 500+ theatres and nearly 6,000 screens. we're truly a global presence of 20,0...Show moreLast updated: 2 days ago
    • Promoted
    Infrastructure / DevOps Sr Group Mgr - Director

    Infrastructure / DevOps Sr Group Mgr - Director

    CitigroupIrving, TX, US
    Full-time
    Infrastructure / DevOps Sr Group Mgr - Director.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the globe.At Citi, ...Show moreLast updated: 13 days ago
    • Promoted
    Director, Business Technology Solutions Infrastructure & Service Delivery

    Director, Business Technology Solutions Infrastructure & Service Delivery

    Integer Holdings CorporationPlano, TX, US
    Full-time
    Accountabilities & Responsibilities.Serve as strategic point of contact for business area of focus.Ensure strong, productive business relationship with business partners, becoming a trusted advisor...Show moreLast updated: 15 days ago
    • Promoted
    Senior Sales Director, Healthcare IT Solutions (Private Sector)

    Senior Sales Director, Healthcare IT Solutions (Private Sector)

    ResultantDallas, TX, US
    Full-time
    Senior Sales Director, Healthcare IT Solutions (Private Sector).We are seeking a strategic and results-oriented Senior Sales Director to lead and expand Resultant's growth in the private sector hea...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Engineering - Data Centers

    Director, Engineering - Data Centers

    GalaxyDallas, TX, US
    Full-time
    Director, Engineering - Data Centers.Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence...Show moreLast updated: 30+ days ago
    • Promoted
    Director Enterprise Applications Delivery

    Director Enterprise Applications Delivery

    AcostaLewisville, TX, US
    Full-time +1
    Director, Enterprise Applications Delivery.The Director, Enterprise Applications Delivery provides functional application development support, configuration, and new process realization within our ...Show moreLast updated: 23 days ago
    • Promoted
    Assistant Director of IT, Enterprise Services

    Assistant Director of IT, Enterprise Services

    Cogent InfoPlano, TX, US
    Full-time
    Assistant Director Of Information Technology, Enterprise Services.Summary : The Assistant Director of Information Technology, Enterprise Services reports to the Director of Information Technology an...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Enterprise Platforms (Remote)

    Director, Enterprise Platforms (Remote)

    Trace3Dallas, TX, US
    Remote
    Full-time
    Director, Enterprise Platforms (Remote).The Director, Enterprise Applications & Analytics is responsible for shaping and scaling the organization's enterprise applications ecosystem and reporting / a...Show moreLast updated: 19 days ago
    • Promoted
    Manager, Information Technology (IT)

    Manager, Information Technology (IT)

    AireSpringDallas, TX, US
    Full-time
    Manager, Information Technology (IT).Founded in 2001, family owned and operated AireSpring is a leading provider of cloud communications, managed connectivity and managed security which has earned ...Show moreLast updated: 30+ days ago
    Director, Resales and Disclosures – Global Shared Services

    Director, Resales and Disclosures – Global Shared Services

    FirstService ResidentialDallas, TX, US
    Full-time
    The Director, Global Shared Services – Resale & Disclosure is responsible for the successful delivery of the resale disclosure services and resale closing processing for the global shared services ...Show moreLast updated: 26 days ago
    • Promoted
    Flexible schedule - Earn at least $1865 by driving 164 trips with Uber

    Flexible schedule - Earn at least $1865 by driving 164 trips with Uber

    UberRosser, TX, United States
    Full-time +1
    Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 2 days ago
    • Promoted
    Global Industries and Solutions Strategic Initiatives Lead (HCLS)

    Global Industries and Solutions Strategic Initiatives Lead (HCLS)

    ServiceNowDallas, TX, US
    Full-time
    Global Industries And Solutions Strategic Initiatives Lead (HCLS).It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we ...Show moreLast updated: 24 days ago
    • Promoted
    Director Identity & Access Management (IAM)

    Director Identity & Access Management (IAM)

    Baylor University Medical CenterDallas, TX, US
    Full-time
    Director Of Identity & Access Management (IAM).The Director of Identity & Access Management (IAM), reporting to the CISO, is responsible for the full identity lifecycle for all hospital system staf...Show moreLast updated: 2 days ago