Customer Service Operations Specialist
Duration : 6 months (with possible extension)
Position Responsibilities :
- Successful training completion is a contingency of this assignment
- Engages customers proactively. Creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public.
- Memorizes and delivers scripted material and approved messaging to guests. Actively incorporates script updates and new content as required.
- Proficient with gallery and exhibit content and actively engages with visitors to share information accurately.
- Facilitates interactive experiences with general public, groups and event guests as requested.
- Proactively addresses and / or reports safety issues or concerns.
- Uses good judgment and teamwork to collaborative effectively on staffing coverage and rotations.
- Completes mandatory training assignments in a timely manner, and participates actively in team training and meetings.
- Complete assigned tasks as instructed and report back to leadership teammates with any concerns.
- Is gracious and hospitable at all times. Maintains poise under pressure, eye contact and has a friendly communication style, and strong customer service focus.
- Proficient with ticketing system and functions, and other locations as trained and assigned.
Required Skills
- Typically 4 or more years' related work experience in a role which required strong customer service and communication skills
- Typically 1 or more years’ experience with a role that requires presenting, training, teaching, or acting in a client facing environment
- Public speaking
- Leading Tours
- Presenting
Preferred skills :
- Six months experience giving public tours and / or public speaking while representing a brand
- Six months experience with technology related to events, exhibits, or POS
- Proficient with Microsoft office tools
Preferred soft skills?
- Experience working in a team environment
- Proven reliability, punctuality and regular attendance
- Ability to retain information quickly
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Retail Sales Specialist (Customer Service)
Our ideal Retail Sales Specialist is a motivated, outgoing, focused individual who possesses excellent listening and communication skills and can deliver excellent customer service. Ensure high level of customer satisfaction through excellent customer service. Title: Retail Sales Specialist. We are ...
Retail Sales Specialist (Customer Service)
Our ideal Retail Sales Specialist is a motivated, outgoing, focused individual who possesses excellent listening and communication skills and can deliver excellent customer service. Ensure high level of customer satisfaction through excellent customer service. Title: Retail Sales Specialist. We are ...
Customer Service Specialist
Job Title: Customer Service Specialist Location: Burnaby, British Columbia, CA, V5J 5M4 Bellingham, WA, US, 98226 Spokane Valley, WA, US, 99216 Suwanee, GA, US, 30024. Handle questions, complaints, and requests from customers, within company policies and procedures, in order to ...
Sr. Customer Service Specialist
Customer Service Specialist** to deliver a high level of customer care, provide a concierge experience for customers, and resolve customer escalations. Ensure prompt resolution of escalated and complex issues related to billing, products, services, shipping and general customer concerns while provid...
Retail Customer Service Specialist>
Dick's Sporting Goods - [Retail Associate / Team Member] As a Customer Service Specialist at Dick's Sporting Goods, you'll: Create a world-class customer experience by providing passionate customer service and selling; Provide cash register coverage and support cashiers through complex transactions;...
Customer Service Specialist 2 – Student Support Services
Under the general supervision of the Dean of Student Support Services, the Customer Service Specialist 2 (CSS2) provides front desk reception and support for the following units within the division: Counseling, Veteran & Military Student Services (VMSS), Running Start, and Student Accessibility Serv...
Customer Service Specialist
Experience assisting customers with product procurement - preferably in the building supply and/or construction industry. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business. ...
Operations Support Specialist
Operations Support Specialist. Operations Support Specialist. Provides updated data for customers' equipment records. Invoicing customers for all maintenance work. ...
Automotive Customer Service Specialist
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card. Our Grease Monkey® Ce...