Full Time Assistant Store Manager (Store 2662)

Full Time Assistant Store Manager (Store 2662)

Join to apply for the Full Time Assistant Store Manager (Store 2662) role at GameStop

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.

Responsibilities include :

• Provide best-in-class guest service
• Support the total shopping environment
• Promptly and accurately process guest purchases / return transactions
• Respond to guest comments or questions in person or on the phone
• Promote GameStop's unique guest benefits
• Assist the Store Manager with setting guest service expectations for store associates and training store associates
• Observe associate performance, provide timely and appropriate feedback
• Provide timely and appropriate recognition and feedback to all store associates
• Ensure store associates have completed all onboarding, job training, and compliance training
• Schedule store associates ensuring that the scheduling guidelines are followed
• Approve payroll, enter paid time off, make time edits
• Ensure that all areas of the store are clean, organized, and merchandised per company guidelines
• Ensure Omni-Channel orders are fulfilled and shipped daily
• Protect company assets through effective inventory control and loss prevention practices
• Support store team in meeting and exceeding sales, profit, and shrink goals
• Perform store inventory counts, stock / restock merchandise on shelves and fixtures
• Count, balance, and reconcile daily business transaction totals correctly and accurately
• Verify all shipments for discrepancies / shortages and record any discrepancies
• Process defectives / recalls and stock pulls accurately and promptly
• Maintain awareness of associate and guest safety
• Assist in maintaining store records / files in a neat and organized manner
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager

Qualifications :

Key Job Skills And Abilities :

GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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