Laguna Niguel Guest Service Intern

At SusieCakes, we bake nostalgic, homemade-style desserts from scratch daily, using the finest ingredients. Our Celebration Cake is a birthday staple in countless homes, and our bakeries blend classic charm with a warm, modern feel.

We’re committed to promoting from within, which is why we offer a limited number of internships for students eager to grow in the hospitality industry. As a luxury lifestyle brand, we focus on a positive work environment, team development, and career growth. If you have a passion for leadership, business, and teamwork, come celebrate with us!

As the Guest Service Intern, you will learn how the internal operations of SusieCakes works as well as learn key leadership skills that can be used as you pursue your hospitality management career. Our mission is to provide you with the knowledge around running the complete operation as efficiently as possible, while learning key leadership skills to coach and develop people internally.

Important Note : Housing is not provided for this program. Must be currently enrolled in a hospitality program or certification course.

BENEFITS & PERKS :

• Flexible work schedule
• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount on all our delicious desserts!

Internship Overview

Operations :

People :

Financial :

Facility & Safety :

Leadership :

Qualifications :

Education and Experience

Language Skills

Physical Demands

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.

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