Manager, Engineering

Why Work at Reputation?

Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.

Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration.

People who emphasize perseverance and hustle over quick wins and luck.

Our Mission : We exist to forge relationships between companies and communities.

Job Summary :

Reputation is looking for an Engineering Manager adept in steering platform engineering units across diverse locations to advance our enterprise social media SaaS application.

The ideal candidate will possess the capacity to foster unity and motivation among engineering teams within an inclusive environment.

A managerial style oriented towards team cohesion, coupled with the knack for recruiting and nurturing top-tier technical talent, is crucial.

Proficiency in negotiation, especially within intricate multi-organizational software landscapes, is highly valued. We prize innovative thinking, collaboration skills, and the ability to tackle ambiguous problems comfortably.

A proactive mindset, coupled with a sense of urgency in driving tasks to completion, is essential. A deep passion for delivering top-notch products and a strong sense of accountability for the delivery and excellence of our infrastructure product / platform are key attributes we seek.

Responsibilities :

As the Engineering Manager, your role involves spearheading an engineering team, and shaping and crafting our product roadmap and technical strategy.

Partner with product managers and senior engineering leadership; ensure alignment with engineering and product priorities

Build a healthy, scalable, inclusive, and growth-oriented engineering organization.

Oversee systems designs within the scope of the broader area, and review product or system development code to solve ambiguous problems.

With technical and leadership expertise, you manage engineers across multiple locations and oversee the deployment of large-scale projects.

Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals.

Meet regularly with individuals to discuss performance and development and provide feedback and coaching.

Develop the long-term technical vision and roadmap within, and often beyond, the scope of your teams.

Additional duties as assigned.

Qualifications :

10+ years of professional experience leading software engineering teams.

Experience leading cross-functional initiatives / projects from strategy to execution

Experience leading platform engineering teams across multiple locations

Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance / scale considerations

Advanced knowledge experience working with NoSQL databases, including development, troubleshooting, and performance optimization

Experience working in a Cloud environment

User-Centric : You have a strong sense of empathy for the end-user and are driven to improve their experience.

Technical Skills : Comfortable with data-intensive applications and distributed systems

We understand that not everyone can know everything. Any experience with the following technologies will help you stand out.

GraphQL

RabbitMQ

Redis

Elasticsearch

Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc)

Applicants only - No 3rd party agency candidates.

When you join Reputation, you can expect :

Flexible working arrangements.

Career growth with paid training tuition opportunities.

Active Employee Resource Groups (ERGs) to engage with.

An equitable work environment.

Our employees say it best :

According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton .

Our employees highlight our :

Ample Opportunities - "There are many opportunities to learn and grow. Many open roles are replaced with internal promotions."

Positive Culture - "Great opportunity and exceptional culture." "You will never have a better culture anywhere else. Period."

Training and Tools - "All managers truly want you to succeed, and you are given great tools and training to be successful in your role."

Balance - "Great work life balance and awesome team environment!"

Diversity Programs & Initiatives :

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in :

Diversity : Embracing a culture that values uniqueness.

Inclusion : Inviting diverse groups to take part in company life.

Belonging : Helping each individual feel accepted for who they are.

At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day.

Joe Burton, CEO, Reputation

Additionally, we offer a variety of benefits and perks, such as :

Flexible PTO

Paid company holidays

4 company provided, "Recharge Days", which are wellness days off for the entire company

Several active Employee Resource Groups (ERG's) to help foster inclusion and community

Employee Assistance Program

Access to a wide variety of unique perks and apps : Ginger, Calm, Headspace, Carrot Fertility, Aaptiv , Omada , One Medical , SoFi

Fetch Pet Insurance

401K

Health, dental and vision insurance

Paid maternity leave

Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice .

Applicants only - No 3rd party agency candidates.