Nordic Speaking Customer Service for Media & Entertainment industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency dedicated to helping candidates find jobs in their native language across various countries. We pride ourselves on our specialization in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is tailored to ensure that we match the best candidates with the most suitable employers. Currently, we are looking for a Nordic Speaking Customer Service Representative for the Media & Entertainment industry. This is a fantastic opportunity to join a dynamic team while providing exceptional support to clients in the Nordic region. You will play a vital role in enhancing customer experiences, assisting with inquiries, and addressing issues related to media and entertainment services. If you are passionate about delivering high-quality customer service and are fluent in a Nordic language, we invite you to explore this exciting opportunity with us. Join Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step towards your dream job abroad.

Responsibilities

Provide exceptional customer service to clients in the Nordic region.

Respond to customer inquiries via phone, email, or chat in a professional manner.

Assist customers with technical issues and service-related inquiries related to media and entertainment products.

Maintain detailed records of customer interactions and transactions in the database.

Collaborate with internal teams to resolve customer issues efficiently and effectively.

Identify opportunities for upselling or cross-selling services to enhance customer satisfaction.

Stay updated on product knowledge and industry trends to provide accurate information to customers.