Patient Access Service Representative

Patient Access Service Representative

The Patient Access Service Representative plays a key role in supporting patient care by ensuring a smooth and accurate registration and admission process. This position serves as a vital point of contact for patients and caregivers, helping to verify information, address questions, and coordinate communication between departments to support timely and accurate care.

Job Description :

• Meets with patients or their caregivers to exchange necessary information and documentation, providing clear explanations of the registration process and addressing any concerns or questions.
• Communicates with unit staff and other appropriate personnel to exchange information and determine patient placement.
• Verifies insurance benefits, obtains pre-certifications and authorizations, and ensures verification of medical necessity as required.
• Determines and accepts required payments, including co-pays, deductibles, and coinsurance, or refers patients to financial counselors for follow-up as appropriate.
• Ensures all necessary demographic, billing, and clinical information is accurately entered into the registration system in a timely manner.

Scheduled Weekly Hours : 40

Scheduled Work Shift : Day

Job Exempt : No

Benefits :

Supporting all aspects of our employees' wellness physical, emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness :

Emotional Wellness :

Financial Wellness :

Career Mobility :

Equal Opportunity Employer M / F / Vet / Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 . Equal Opportunity Employer M / F / Vet / Disability : In furtherance of MaineGeneral's policy regarding Equal Employment Opportunity, MaineGeneral has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The Affirmative Action Plan for Veterans and Individuals with Disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department.

EEO is Law (https : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf)