Alterations - Saks Fifth Avenue

job description

What This Position Is All About :

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Who You Are :

• You get things done by engaging in high level teamwork and flexing your interpersonal skills
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
• A natural problem-solver, who is also intuitively analytical and creative

You Also Have :

• Minimum 3 years seamstress / tailoring experience in high-end merchandise
• Ability to sew a wide range of garments and fit both male and female clients.
• Possession of strong technical background in specialty skills such as : leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

As The Alteration Staff Associate, You Will :

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company / store and department initiatives.

Your Life and Career at HBC :

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work / life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount

Salary and Other Compensation : The hourly rate for this position is between $23.58-29.47 per hour. Factors that may affect starting pay within this range may include geography / market, skills, education, experience, and other qualifications of the successful candidate

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).