Program Manager 3, Program Management

Program Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24 / 7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market.

Job Summary : Responsible for utilizing solid program management skills and knowledge to lead medium-to-smaller and / or less complex programs. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description : Core Responsibilities :

• Support IVR across all Comcast Business segments including SMB, MM, Enterprise, CBG, Custom Solutions
• Participate in solutioning calls for new product launches
• Outline CARE impacts during Impact Analysis working jointly with the requestor
• Define requirements for IVR implementation
• Work with IVR Authoring team to implement IVR enhancements, and UAT team to test
• Ensure that solution meets the business needs
• Provide change management impacts to ensure proper communications to frontline, SLT and requesting teams
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Experience :

Employees at all levels are expected to :

Skills : Communication, Cross-Functional Teamwork, Prioritization

Compensation : This job can be performed in Colorado, and Illinois with a Pay Range of $82,685.15 - $129,933.80

Education : Bachelor's Degree

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.