Assistant Director for Applications & Records Processing

Assistant Director For Applications & Records Processing

Manages all applications, documents, and records processes for financial aid and scholarship programs. This position assesses all processed FAFSA and other application records (including annual record layouts) to determine actions and documentation needed for comment codes, flagged records, subsequent data changes, resolution of missing or conflicting information, verification selection, etc. Serves as manager of documents and records processing to ensure timely and accurate intake, synthesis, resolution, and communication; helps ensure processing and service benchmarks are met effectively and efficiently. Monitors and manages data and prepares related reports. Serves as a key member of office managing integrated operations and ensuring information and processes operate efficiently, effectively, and accurately.

Responsibilities :

• Managing Applications And Records

Annually reviews applications (e.g., FAFSA, ISIR, Net Price Calculator, external forms, etc.), including originating and output documents, in order to establish, record, and update information for the processing year

Effectively monitors and advances processing and service workloads including delivery of services and processing (across multiple systems and platforms); adjusts accordingly to ensure balanced, timely, accurate, well-documented, equitable, and inclusive services and processing within benchmarks established by supervisor and / or office senior management team

Maintains access to and a working knowledge of relevant internal and external systems

Maintains current knowledge of policies, rules, regulations, technical standards, and high-impact practices associated with administering and delivering federal, state, institutional, and private programs, and associated systems and emerging technologies

Partners in monitoring and assurance that overall office operations are functional, accessible, efficient, compliant, and free of conflicts of interest

Minimum Qualifications : Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master's degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences : Prefer previous work experience in a higher education setting.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action / Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status.