Sr. Manager, Fleetcare

Sr. Manager, Fleetcare

The Sr. Manager, Fleetcare will oversee the execution of maintenance and repair activities for Wabash's TaaS (Trailers-as-a-Service) fleet. This leader will drive operational excellence through a proactive, data-driven approach that integrates predictive, preventive, and unscheduled maintenance programs. Operating at a retail-level pace, the TaaS business moves faster than a traditional leasing company or OEM, requiring agility, responsiveness, and real-time decision-making. The role demands strong leadership, strategic thinking, and hands-on execution to ensure fleet uptime, cost efficiency, and superior customer support.

Your Responsibilities :

• Direct the execution of all maintenance and repair activities for the Wabash TaaS trailer fleet, including predictive, preventive, and unscheduled repairs.
• Lead and develop an international team of representatives responsible for coordinating maintenance and repair activities with customers, including carriers, brokers, and shippers.
• Utilize telematics and data analytics to identify maintenance trends, predict potential issues, and inform fleet strategy.
• Ensure adherence to preventive maintenance schedules and drive continuous improvement in PM execution percentage.
• Manage vendor relationships, negotiate service agreements, and monitor performance metrics.
• Oversee maintenance cost per trailer, estimate and invoice accuracy, and controllable downtime.
• Monitor and improve service start times, ensuring timely and accurate repair completion.
• Collaborate cross-functionally with operations, engineering, and customer service teams to optimize fleet reliability and lifecycle cost.
• Operate with awareness that the Wabash TaaS fleet serves nationwide and diverse markets, requiring foundational knowledge of transportation and logistics to effectively manage performance and customer expectations.
• Report on key performance indicators and develop actionable plans to address emerging challenges.
• Other duties as assigned.

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Leadership Attributes :

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Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.