Cyer Communications - Technical Writer

Title : Cyber Communications Tech Writer

Location : Wilmington, DE

Duration : 5-6 Months

Key Duties

Request Management : Collect and triage comms requests from internal teams.

Message Drafting : Translate technical content into user-friendly language.

Customer Engagement : Set expectations and provide updates on message delivery.

Multi-Channel Distribution : Publish across email, portals, training platforms, and SPO.

Team Collaboration : Coordinate with Legal, Risk, Training, and Corporate Comms.

User Impact Translation : Explain how control / policy changes affect user experience.

Cyber Awareness :

Foster a culture of "students of security" by delivering the global cyber awareness program.

This includes firm-wide InfoSec communications and maintaining internal security resources and guidance pages on client's intranet site.

Develop and execute comprehensive communication strategies to promote cybersecurity awareness across the firm.

Craft engaging and informative content for various channels, including newsletters, intranet posts, emails, and social media.

Collaborate with internal stakeholders to ensure consistent messaging and alignment with the firm's security policies and initiatives.

Monitor and analyze the effectiveness of communication campaigns, using feedback and data to continuously improve outreach efforts.

Skills Required :

Strong documentation and process-oriented background with leading and managing technology projects.

Ability to effectively influence others to account for the plans and collaborative behaviors for results.

Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner.

Ability to identify and assesses the cybersecurity threats, risks and controls to cost-effectively mitigate risks.

Strong decision-making abilities.

Ability to react to high pressure dynamic changing environments.

Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part.

Ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one's network within an organization.

Ability to apply original and innovative thinking to produce new ideas and create innovative products, solutions, or approaches.

A discipline and interpersonal skills to work well in a global environment, complementing teams in multiple remote locations.

Education :

Bachelor's degree strongly encouraged, preferably in Communications, Technical Writing, Cybersecurity, or a related technical field