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Food Runner

Food Runner

Bey_BeyMiami Beach, FL, US
30+ days ago
Job type
  • Full-time
Job description

The Food Runner is responsible for delivering food orders quickly and accurately from the kitchen to the guests, ensuring a seamless and enjoyable dining experience. This role requires a high level of efficiency, attention to detail, and a passion for hospitality. The Food Runner works closely with the kitchen and service staff to maintain the flow of service, uphold the restaurant’s standards, and contribute to a memorable guest experience.  Experience working in World's 50 Best, Bib Gourmands, or Michelin-starred establishments is strongly preferred.

Essential Functions :

  • Obtain service area assignment at the start of each shift and maintain awareness of table statuses and order progression.
  • Efficiently deliver food orders from the kitchen to guests, ensuring all orders are complete, accurate, and visually appealing.
  • Describe dishes accurately to guests when presenting food, highlighting ingredients and preparation methods if asked.
  • Assist in maintaining cleanliness and organization of the expo line, kitchen pass, and service areas.
  • Remove used tableware between courses, and replace utensils as necessary.
  • Ensure all orders are delivered in a timely manner by coordinating with kitchen staff and servers.
  • Communicate effectively with kitchen and serving staff to resolve any order issues swiftly.
  • Monitor and maintain a clean and organized service area, including clearing plates, glasses, and silverware as needed.
  • Refill water glasses, assist servers with drink orders, and respond promptly to guest requests when necessary.
  • Assist with side work such as restocking and polishing silverware, rolling napkins, and resetting tables.
  • Act as a bridge between the kitchen and servers to ensure seamless communication and service flow.
  • Adhere to food safety and sanitation standards, including proper handling of dishes and cutlery.
  • Assist in managing and expediting orders during peak service times to prevent bottlenecks.
  • Perform other duties as assigned by management to ensure the smooth and efficient operation of the restaurant.

Qualifications :

  • Previous experience as a Food Runner, Busser, or similar entry-level restaurant position preferred but not required.
  • Basic understanding of menu items and ability to describe dishes to guests effectively.
  • Ability to work in a fast-paced environment and manage multiple tasks efficiently.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills and a friendly, energetic demeanour.
  • Ability to work as part of a team and support fellow staff members as needed.
  • Physical Requirements :

  • Ability to stand and walk for extended periods (up to 8 hours).
  • Ability to lift and carry trays weighing up to 30 pounds.
  • Frequent bending, lifting, and reaching.
  • Ability to safely navigate a busy kitchen and dining area.
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