Success Operations Manager

Digital Success Team Member

Pluralsight's Digital Success team is seeking a dedicated and detail-oriented individual contributor to help drive the growth and scalability of our organization. Reporting to the Sr Director of Digital Customer Success, this individual will collaborate with leadership, operations, and data science teams to ensure successful execution of key initiatives. We're looking for someone with hands-on experience in operations, data analysis, and cross-functional project collaboration.

Who you're committed to being :

• Supporting the operational execution of key initiatives and programs aimed at evolving our Customer Success strategy, with a particular focus on balancing human-led and digital engagement efforts.
• Helping build and optimize digital workflows, ensuring that activities and milestones are well-defined and executed on time.
• Tracking and reporting on key performance indicators (KPIs) for digital initiatives and experiments.

What you'll do :

Experience you'll bring :

Requirements :

Why you'll love working here :

About us :

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements : This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC Statement & Accommodations Statement : Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.

Pay Transparency : The annual US base salary range for this role is $80,000 - $105,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.

Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice : Please be aware of recruiting scams. We'll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.